Cards help

How do I activate my card?

An easy way to activate your card is via online banking. Once you’ve logged in, select ‘manage my cards’ from the self-service menu. Select the card from the ‘card to manage’ drop-down menu. Enter the expiry date printed on the card. Choose a new 4-digit PIN if necessary, and enter an SMS code to confirm your identity.

If you don’t have access to online banking, please call 1300 796 844 and follow the prompts to activate your card.

If you’re an additional card-holder, the primary card-holder will need to activate their card before you can activate yours.


Not what you were looking for? See all cards questions.

Need more help?

If you still need help you can speak to someone from the team.