General FAQs
- How do I activate my card?
- I've forgotten my PIN. How can I change it?
- My card is lost, stolen or damaged. What do I do?
- How do I dispute a transaction?
- What's a credit limit and how do I change it?
- Do I get charged if I withdraw cash from my credit card at an ATM in Australia?
- My card is due to expire. Do I need to order a new one?
- How is credit card interest calculated?
- How do I close my credit card?
- Can I withdraw cash without my card at ATMs?
- I’ve applied for a credit card. How can I track my application?
- How do I add an additional cardholder?
- What's the No Loss Security Guarantee and how could it help me?
- How do credit card statements work?
- How do I make my credit card repayments?
- When and how is my Gold Mastercard® being upgraded?
