Let’s be honest, who wants more bank in their life? That’s why we’ve decided to start being less like a bank. Less 9-5, less surprise and less BS (bank stuff). We call it, Bank Less.
Bank Less is about us behaving, well, less like a bank. Here’s some examples of the things we’re doing every day to make your banking experience better.
Your world is 24/7, so why not your bank? Our Contact Centre is open 24/7 and our specialists are ready to help you at any time of the day or night. And we’re local too – 100% Australian based.
Surprise, it’s a direct debit you forgot about. Never again. With Bankwest Easy Alerts available on the Bankwest App, you can stay informed with customisable push notifications on important account transactions. Less surprise, less hassle.
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You must have access to the Bankwest mobile app and enable Bankwest Easy Alerts to receive the alerts. Terms of use apply for Bankwest Easy Alerts.
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Life involves enough running around. So, when it comes to your home loan, our mobile Home Finance Managers can come to you. They can meet at your place, at work, a local café or wherever suits. They can even do evenings or weekends.
Lost your voice? Need to do some banking on the bus? Simply can’t be bothered speaking to people? No problem. With our 24/7 in-app messaging service you can message us with a question or account query and we’ll message you back with an answer. It’s discreet and allows you to get on with your day. Too easy.
Things you should know
