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It's still 'Bank Less' as usual

Yes, we’re evolving our look, but rest assured we're still the same Bankwest on the inside – 125 years young and every bit committed to helping you bank less.​

So, let's take a look at what's changed, and what it means to have less bank in your life.

We're refreshing our look

So when you see us, we may look a little different, but it won't change the way you bank with us.
1

Different logo

We've taken inspiration from our current logo and created a new one that feels familiar.
2

Modern design

A new look that's been designed with a digital-first approach and is fuss-free.
3

Accessible colours

A brighter palette that’s easier for those with visual impairments to view and read info online.

Hitting refresh takes time

Rolling out a new look will take time, so our old logo and new logo will co-exist for a while before our refresh is complete.​

At first, you'll notice changes to our website, the Bankwest App and some emails. After that, we'll update online banking, eStatements and our branches.​

In the meantime, if you see our old logo on a statement, while our new logo on an email – don't worry, it's still us.

Frequently asked questions

Info at your fingertips

1

Why have you refreshed your look?

We believe this will help us move towards an even better banking experience – a clearer, simpler new look, so you can bank less and focus on the things that really matter.

Our new look also allows us to become more accessible, making it easier for those with visual impairments to view and read info.

2

Will this change the way I bank?

No, you don't need to worry.​ You’ll still experience the same great service and have access to the same products and tools.

​If you use the Bankwest App, get our new look by downloading the latest version for iPhone or Android at the Apple App Store or the Google Play™ Store.

3

Why do I see still your old logo and colours in some places?

We’re gradually introducing our new look, so our website, app and some email will be updated first, then things like online banking, letters, cards and branches will follow.

4

How do I know if someone is pretending to be Bankwest?

If you see something that doesn't look right or think someone is pretending to be us, the best thing to do is contact us straight away.

Just remember, we'll never ask for your login details or account info by email.
Learn more about keeping your accounts secure

5

How do I give feedback on your new look?

We’d love to know what you think about our new look. Share your feedback with our short survey.

  

So, what does it mean to bank less?

Because life's too short for more BS (bank stuff), you can have as much or as little of us as you like.

We’re here when you need

Chat to real people (not robots) based in Australia. We're available 24/7, so you can:

  • Message us with in-app messaging
  • Call us anytime, our team are ready to help
  • Book a phone appointment.
Contact us

Be your own branch

Manage your money with less fuss and access great online tools that help you to:

  • Get account notifications with Easy Alerts
  • Create and track your savings goals
  • Go wallet-less with more ways to pay.
See all tools

Bankwest App

Our app makes banking secure and convenient with a range of handy features. From setting up cardless payments and locking your card to messaging on the go, it helps you manage your money from your mobile device. Find out more.

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