You can add a phone number and update your residential, postal or email address in the Bankwest App or in Bankwest Online Banking (BOB).
In the Bankwest App
- Go to ‘More’ from the bottom menu
- Tap ‘My details’
- Choose the details you want to change and follow the prompts.
In online banking
- Go to 'My details' > 'My contact details' in the menu
- Enter your SMS code
- Choose the details you want to change and follow the prompts.
To update some details, you’ll need to message or call us to make changes – it’s a security thing.
International address:
If you have an international address, message us in the app or online banking.
Mobile number:
If you need to update your mobile number, you’ll need to call us.
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