How to set up different login options on the Bankwest App

Accessing your banking from your smartphone is easy. Find out how you can set up PIN Login, Fingerprint Login or FaceID on the Bankwest App.

Start with the basics

Get started with a 4-digit PIN login. Remember, you’ll need to set up SMS code first.
1

Log in

Use your PAN and password to log in to the Bankwest App.
2

Tap 'PIN Login’

Find it under ‘Settings’ and follow the steps to choose and confirm your PIN.
3

Enter the SMS code

We’ll send it to your registered mobile number.
PIN Login is only available on the Bankwest App on compatible smart phones running iOS 9 or later and Android 5.0 and better. PIN Login is not available on Windows devices. Terms of use apply.

Take it to the next level

Once you’ve set up PIN Login, you can set up Fingerprint Login (also called TouchID) or FaceID, depending on your device.
1

Log in

Use your 4-digit PIN to log in to the Bankwest App.
2

Tap 'TouchID/FaceID'

Find it under ‘Settings’ and follow the prompts.
3

Accept the Terms of Use

You’re all set up.

Fingerprint recognition is available on Android devices running Android 6 Marshmallow or later and iPhone devices running iOS 9 or later (except for the iPhone X onwards). Fingerprint Login is not available on tablets and Windows devices. Face ID Login is only available on iPhone X devices and onwards. Terms of use apply.

Need more help?

You can message us in the Bankwest App or online banking, or call us - we're here 24/7.