Here are some things to try if you're not receiving your SMS code:
- Turn your phone off and back on, then request a new SMS code
- Check that your SMS inbox isn't full and that your phone has reception
- Check your phone settings to see if you may have blocked SMS messages from Bankwest.
If you're still not receiving your SMS code, call us on 1300 440 749 for help.
If you're doing your banking on the latest version of the Bankwest App with PIN or fingerprint login already enabled, you might not need to enter SMS codes.
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