Tech help 

Supported web browsers 

Supported browsers

For the best possible browsing experience when using our website and online banking we recommend you check a few things:

  • Your internet browser is the most up-to-date version
  • Your operating system has the latest security updates installed. If you’re a Windows user you can download updates from the Windows website. If you’re a Mac user, select ‘software update’ from the Apple menu.
  • You have anti-virus software installed and updated.

Browser compatibility

Our website can be viewed using the following browsers:

  • Internet Explorer (versions 11+)
  • Firefox (latest version)
  • Safari (latest version)
  • Chrome (latest version)
  • Microsoft Edge (versions 4+)

You can view the Bankwest website on older versions of the above browsers; however, they may be incompatible with some of our newer website features. For the best experience, we recommend updating your browser to the latest version.

Technical requirements for online banking

Online banking is designed to work with the most popular operating systems. We test our website using the following operating systems and browser combinations. For the best experience, we suggest using the following operating systems with the recommended browsers:

Windows 10

  • Internet Explorer® 11
  • Microsoft Edge 13

Windows 8.1

  • Google chrome (latest version)
  • Firefox® (latest version)

Windows 7

  • Internet Explorer® (latest version)

Mac OS X (latest version)

  • SafariTM (latest version)
  • Firefox® (latest version)
  • Google Chrome (latest version)

iOS (latest version)

  • Mobile Safari (latest version)
  • Android (latest version)
  • Chrome mobile (latest version) 

Still experiencing issues? Ask a question on the Forum.

Need more help?

If you still need help you can speak to someone from the team.