West Aussies turn down spending tap for second month in a row

15 May 2023

Bankwest’s April Spend Trends report has revealed West Australians are reining in spending in response to a year of rising cost-of-living pressures, with the volume of customer transactions falling six per cent month on month.

Bankwest’s Spend Trends report tracks WA customer credit and debit activity to share insights into community responses to economic conditions, with the volume of transactions contracting for the second consecutive month.

The overall volume of customer transactions in April declined six per cent month-on-month, with the average value of those transactions also declining, falling by three per cent from March to April.

The year-on-year figures also showed the value and volume of transactions aligned at nine per cent growth, marking the first time since Spend Trends’ analysis of February 2022 spending that the two have drawn level.

The difference between the growth in the average value of transactions and the volume of transactions has been an indicator of cost-of-living pressures, with value for the past year usually significantly outpacing volume.

A softening in the figures for Electrical Appliance, which has constantly led the volume-value difference, indicates a potential ease in pressures, with year-on-year value growth (+42%) countered by a month-on-month decline (-6%).

The three-pronged hit to the hip pockets of Western Australians had the number of customers spending month-on-month grow in just four of the 25 sectors tracked, as the community adopted more modest spending behaviours.

That was highlighted by Discount Stores (+7%) leading the growth, while Department Stores (-2%) declined, indicating people were choosing cheaper alternatives for items such as clothing and home décor purchases.

The volume of transactions increased in only three sectors month-on-month, while increases in the average value of transactions also significantly slowed compared to previous reports, with growth in just six sectors.

Bankwest General Manager Everyday Banking Philippa Costanzo said: “Current economic conditions are posing challenges for many West Australians, as cost-of-living, interest rate and inflationary pressures combine.

“We can see in our data, whether Spend Trends or the recent Bankwest Curtin Economics Centre report on Housing Affordability, that homeowners, in particular, are doing what they can to manage the changing circumstances.

“We also know from our community partners Anglicare WA and Foodbank WA that demand for their services is reaching unprecedented levels, and this data highlights the spending choices Western Australians are making.

“We’re seeing the number of customers who are spending declining each month, as the cash available in household budgets for discretionary spending continues to dwindle.

“However, the silver lining for the community is we’re no longer seeing the average value of transactions constantly rise and it’s starting to decline in some sectors, potentially indicating cost-of-living pressures beginning to ease.

“We know ongoing financial pressures are likely presenting challenges for many Bankwest customers, and I urge anyone in financial stress – or concerned that they could be in future – to contact us as soon as possible.”

Overall transaction change
 

  Number of customers transacting
(%)
Total volume of transactions
(%)
Total value of transactions
(%)
Month-on-Month
Mar 23-v-Apr 23
-3
-6
-3
Year-on-Year
Apr 22-v-Apr 23
+2
+9
+9
 
Number of customers transacting
(%)
Total volume of transactions
(%)
Total value of transactions
(%)
Month-on-Month
Mar 23-v-Apr 23
-3
-6
-3
Year-on-Year
Apr 22-v-Apr 23
+2
+9
+9

Focus on cost-of-living

Top sectors by difference between transaction value and volume growth from Apr 22-Apr 23

  Volume
(%)
Value
(%)
Difference
(%)
Electrical appliances
-4
+42
46
Department stores
-10
+7
17
Hotel/motel
+33
+44
11
Discount stores
+7
+14
7
Repair shops
-6
-2
4
 
Volume
(%)
Value
(%)
Difference
(%)
Electrical appliances
-4
+42
46
Department stores
-10
+7
17
Hotel/motel
+33
+44
11
Discount stores
+7
+14
7
Repair shops
-6
-2
4

Where Western Australians are spending Month-on-Month

Sectors by volume of unique customers transacting
Biggest growth in number of unique customers transacting % Smallest growth in number of unique customers transacting %
Discount stores
+7
Education
-32
Clothing stores
+2
Other services
-11
Sporting/Toy stores
+2
Airline
-8
Travel agency
+2
Vehicles
-7
Recreation
+0
Other transport
-6
Biggest growth in number of unique customers transacting
%
Smallest growth in number of unique customers transacting
%
Discount stores
+7
Education
-32
Clothing stores
+2
Other services
-11
Sporting/Toy stores
+2
Airline
-8
Travel agency
+2
Vehicles
-7
Recreation
+0
Other transport
-6

Where Western Australians are spending Year-on-Year

Sectors by volume of unique customers transacting
Biggest growth in number of unique customers transacting % Smallest growth in number of unique customers transacting %
Travel agencies
+46
Electric appliance
-33
Airline
+31
Department stores
-16
Other transport
+20
Hotel/Motel
-8
Auto rental
+20
Discount stores
-6
Recreation
+10
Repair shops
-4
Biggest growth in number of unique customers transacting
%
Smallest growth in number of unique customers transacting
%
Travel agencies
+46
Electric appliance
-33
Airline
+31
Department stores
-16
Other transport
+20
Hotel/Motel
-8
Auto rental
+20
Discount stores
-6
Recreation
+10
Repair shops
-4

Month-on-Month (Mar 23-Apr 23) top 5 sectors by …

Biggest growth in volume % Smallest growth in volume % Biggest growth in value % Smallest growth in value %
Discount stores
+17
Education
-36
Discount stores
+9
Airlines
-10
Auto rental
+3
Airline
-17
Auto rental
+3
Professional svcs
-9
Hotel/Motel
+1
Other services
-16
Repair shops
+3
Vehicles
-8
Department stores
+0
Vehicles
-14
Hotel/Motel
+3
Travel agency
-7
Recreation
-1
Professional svcs
-13
Department stores
+1
Clothing stores
-6
Biggest growth in volume
%
Smallest growth in volume
%
Biggest growth in value
%
Smallest growth in value
%
Discount stores
+17
Education
-36
Discount stores
+9
Airlines
-10
Auto rental
+3
Airline
-17
Auto rental
+3
Professional svcs
-9
Hotel/Motel
+1
Other services
-16
Repair shops
+3
Vehicles
-8
Department stores
+0
Vehicles
-14
Hotel/Motel
+3
Travel agency
-7
Recreation
-1
Professional svcs
-13
Department stores
+1
Clothing stores
-6

Year-on-year (Apr22-v-Apr 23) top 5 sectors by …

Biggest growth in volume % Smallest growth in volume % Biggest growth in value % Smallest growth in value %
Travel agency
+68
Department stores
-10
Hotel/Motel
+44
Sporting stores
-6
Airline
+47
Repair shops
-6
Electric appliance
+42
Hardware
-2
Other transport
+42
Sporting/Toy stores
-5
Other transport
+18
Recreation
-2
Hotel/Motel
+33
Electric appliance
-4
Travel agency
+14
Repair shops
-2
Auto rental
+24
Interior furnishings
-2
Discount stores
+14
Utilities
-1
Biggest growth in volume
%
Smallest growth in volume
%
Biggest growth in value
%
Smallest growth in value
%
Travel agency
+68
Department stores
-10
Hotel/Motel
+44
Sporting stores
-6
Airline
+47
Repair shops
-6
Electric appliance
+42
Hardware
-2
Other transport
+42
Sporting/Toy stores
-5
Other transport
+18
Recreation
-2
Hotel/Motel
+33
Electric appliance
-4
Travel agency
+14
Repair shops
-2
Auto rental
+24
Interior furnishings
-2
Discount stores
+14
Utilities
-1

Sector examples

Sector Examples
Airlines
Self-explanatory
Auto rental
Self-explanatory (general and commercial)
Clothing stores
Single-brand stores, as opposed to multi-brand department Store retailers
Department stores
Large department stores and chains, not including discount department stores
Discount stores
Discount department stores and budget lifestyle and homeware retailers
Electrical appliance
Whitegoods retailers, home entertainment stores, mobile and computing device outlets, computer games
Food stores/Warehouses
Includes grocery stores, as well as wholesale food distribution warehouses
Hardware
Hardware retailers and chains, landscaping specialists, home DIY retailers
Hotels/Motels
Self-explanatory
Other retail
Online marketplaces, online arms of bricks-and-mortar retailers, discount department stores, liquor stores
Other services
Courier services, public administration, newspaper subscriptions, roadside assistance companies
Other transport
Ride sharing companies, taxis, private and public paid parking
Pharmacies
Self-explanatory
Professional services
All types of insurance, waste disposal services
Quasi cash
Casino and gambling activities
Repair shops
Cobblers, tailors, electrical appliance repairs, watchmakers, mobile phone repairs
Restaurants/Bars
Self-explanatory
Service stations
Self-explanatory
Sporting/Toy stores
Non-digital game retailers, outdoor recreation stores, sporting goods, apparel and footwear outlets
Travel agencies
Self-explanatory (online and bricks-and-mortar)
Utilities
Typical utility services, streaming services
Vehicles
Automotive dealerships, automotive and car care accessory retailers, repairs and servicing
Sector
Examples
Airlines
Self-explanatory
Auto rental
Self-explanatory (general and commercial)
Clothing stores
Single-brand stores, as opposed to multi-brand department Store retailers
Department stores
Large department stores and chains, not including discount department stores
Discount stores
Discount department stores and budget lifestyle and homeware retailers
Electrical appliance
Whitegoods retailers, home entertainment stores, mobile and computing device outlets, computer games
Food stores/Warehouses
Includes grocery stores, as well as wholesale food distribution warehouses
Hardware
Hardware retailers and chains, landscaping specialists, home DIY retailers
Hotels/Motels
Self-explanatory
Other retail
Online marketplaces, online arms of bricks-and-mortar retailers, discount department stores, liquor stores
Other services
Courier services, public administration, newspaper subscriptions, roadside assistance companies
Other transport
Ride sharing companies, taxis, private and public paid parking
Pharmacies
Self-explanatory
Professional services
All types of insurance, waste disposal services
Quasi cash
Casino and gambling activities
Repair shops
Cobblers, tailors, electrical appliance repairs, watchmakers, mobile phone repairs
Restaurants/Bars
Self-explanatory
Service stations
Self-explanatory
Sporting/Toy stores
Non-digital game retailers, outdoor recreation stores, sporting goods, apparel and footwear outlets
Travel agencies
Self-explanatory (online and bricks-and-mortar)
Utilities
Typical utility services, streaming services
Vehicles
Automotive dealerships, automotive and car care accessory retailers, repairs and servicing

About Bankwest
Bankwest’s vision is to deliver brilliant customer experiences every day and our purpose is to build a brighter future for all. Bankwest provides personal and business banking solutions for customers across Australia. Our customers enjoy access to an extensive network of branches and business centres, direct and third-party distribution channels, agencies and electronic banking facilities, as well as 24-hour banking on the telephone, internet and app. Bankwest, a division of Commonwealth Bank of Australia ABN 48 123 123 124 AFSL/Australian credit license 234945.

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