Spending stalls as West Aussies begin to feel the pinch

16 November 2022

Bankwest’s latest Spend Trends analysis for October has revealed that Western Australian spending has all but stalled, as cost-of-living and inflationary pressures appear to be finally restricting consumers.

Bankwest tracked WA customer credit and debit transactions since the beginning of the pandemic and the subsequent recovery period to provide insights into the community response to changing economic conditions.

Previous reports showed a reluctance from WA consumers to rein in spending in discretionary sectors, despite rising inflation being apparent in the volume and value of transactions being made.

That inflation could be seen in the year-on-year data, with a significant outpacing of the value of spending (+25%) compared to the number of customers spending (+4%), and the volume of transactions (+6%).

However, the analysis for October showed a complete reversal of recent trends, with the number of customers, average total spend, and total volume of transactions all stabilising at one per cent growth month-on-month.

Key areas in which West Australians pulled back were travel – with Airlines, Auto Rental, Hotel/Motel, and Travel Agencies all stagnant or declining month-on-month – Clothing and Department Stores, and Restaurants and Bars.

West Australians also began responding to the ongoing price pinch of petrol by pulling back at the bowser, with the number of customers transacting (-4%) and the volume of transactions (-2%) contracting from September.

However, the return of the fuel excise levy at the end of September, which added about 25.3c a litre to the cost of petrol and diesel, coupled with existing high prices, resulted in the value of transactions rising (2%).

The cost-of-living pressures also appeared to be creating a ‘repair instead of replace’ mentality, with Repair Shops, which include device, machine, watch, and footwear repairers, increasing in transactions month-on-month.

The rise coincided with a fall in the number of customers spending (-2%) and the volume of transactions (-3%) at Electrical Appliance retailers, further supporting West Australians embracing ‘repair instead of replace’.

The analysis also revealed an interesting trend across Discount and Hardware stores, as both rose in customers, spend, and volume month-on-month, which could be attributed to retailers beginning Christmas decoration sales.

Figures from the Federal Chamber of Automotive Industries showed WA’s October car sales up year-on-year, and Bankwest’s Spend Trends data supported that in average total spend, month-on-month (5%) and year-on-year (8%).

Bankwest General Manager Everyday Banking Philippa Costanzo said: “We know Western Australians are in a period of economic uncertainty, but until recently, there was a reluctance to rein in discretionary spending.

“Bankwest data from May this year showed more than 90 per cent of home loan customers were ahead on their repayments by about three years, while savings balances across all financial institutions increased through COVID.

“That enabled many people to build a financial buffer that protected them from the rising cost-of-living and inflationary headwinds, and there was little evidence of an urgency in the community to alter spending behaviours.

“However, these latest Spend Trends figures suggest the reality of the current economic climate is becoming more apparent to Western Australians, with discretionary spend reined in, and purchases becoming more specific.

“We expect a challenging financial environment to remain for some time to come, and we encourage any customers experiencing difficulties to get in touch with us as soon as possible so we can support them."

Overall transaction change

  Number of customers transacting
(%)
Total volume of transactions
(%)
Total value of transactions
(%)
Month-on-Month
Sep 22-v-Oct 22
+1
+1
+1
Year-on-Year
Oct 21-v-Oct 22
+4
+6
+25
 
Number of customers transacting
(%)
Total volume of transactions
(%)
Total value of transactions
(%)
Month-on-Month
Sep 22-v-Oct 22
+1
+1
+1
Year-on-Year
Oct 21-v-Oct 22
+4
+6
+25

Focus on inflation

Top sectors by difference between transaction value and volume growth from Oct 21-Oct 22
  Volume
(%)
Value
(%)
Difference
(%)
Airline
+251
+475
+224
Travel agencies
+77
+178
+101
Hotel/Motel
-10
+37
+47
Other transport
+6
+31
+25
Electric appliance
-18
0
+18
 
Volume
(%)
Value
(%)
Difference
(%)
Airline
+251
+475
+224
Travel agencies
+77
+178
+101
Hotel/Motel
-10
+37
+47
Other transport
+6
+31
+25
Electric appliance
-18
0
+18

Where Western Australians are spending Month-on-Month

Sectors by volume of unique customers transacting
Biggest growth in number of unique customers transacting % Smallest growth in number of unique customers transacting %
Repair shops
+6
Travel agencies
-4
Hardware stores
+5
Hotel/Motel
-4
Interior furnishings
+4
Service stations
-4
Mail order
+4
Electrical appliance
-2
Discount stores
+4
Department stores
-1
Biggest growth in number of unique customers transacting
%
Smallest growth in number of unique customers transacting
%
Repair shops
+6
Travel agencies
-4
Hardware stores
+5
Hotel/Motel
-4
Interior furnishings
+4
Service stations
-4
Mail order
+4
Electrical appliance
-2
Discount stores
+4
Department stores
-1

Where Western Australians are spending Year-on-Year

Sectors by volume of unique customers transacting
Biggest growth in number of unique customers transacting % Smallest growth in number of unique customers transacting %
Airline
+212
Electrical appliance
-12
Travel agencies
+68
Hotel/Motel
-11
Auto rental
+39
Sporting/Toy stores
-4
Recreation
+11
Repair shops
-3
Pharmacies
+11
Service stations
-2
Biggest growth in number of unique customers transacting
%
Smallest growth in number of unique customers transacting
%
Airline
+212
Electrical appliance
-12
Travel agencies
+68
Hotel/Motel
-11
Auto rental
+39
Sporting/Toy stores
-4
Recreation
+11
Repair shops
-3
Pharmacies
+11
Service stations
-2

Month-on-month (Sep-Oct 22) top 5 sectors by …

Biggest growth in volume % Smallest growth in volume % Biggest growth in value % Smallest growth in value %
Hardware stores
+7
Hotel/Motel
-6
Education
+15
Other services
-10
Repair shops
+6
Travel agencies
-4
Sporting/Toy stores
+11
Clothing stores
-9
Interior furnishings
+5
Electrical appliance
-3
Repair shops
+7
Restaurants/Bars
-2
Discount stores
+5
Service stations
-2
Vehicles
+5
Auto rental
-1
Other retail
+4
Education
-2
Utilities
+5
Auto rental
-1
Biggest growth in volume
%
Smallest growth in volume
%
Biggest growth in value
%
Smallest growth in value
%
Hardware stores
+7
Hotel/Motel
-6
Education
+15
Other services
-10
Repair shops
+6
Travel agencies
-4
Sporting/Toy stores
+11
Clothing stores
-9
Interior furnishings
+5
Electrical appliance
-3
Repair shops
+7
Restaurants/Bars
-2
Discount stores
+5
Service stations
-2
Vehicles
+5
Auto rental
-1
Other retail
+4
Education
-2
Utilities
+5
Auto rental
-1

Year-on-year (Oct 21-v-Oct 22) top 5 sectors by …

Biggest growth in volume % Smallest growth in volume % Biggest growth in value % Smallest growth in value %
Airline
+251
Electrical appliance
-18
Airline
+84
Repair shops
-3
Travel agencies
+77
Hotel/Motel
-10
Travel agencies
+65
Utilities
-2
Auto rental
+44
Sporting/Toy stores
-5
Hotel/Motel
+52
Hardware stores
-1
Other retail
+18
Repair shops
-2
Other transport
+24
Mail order
0
Recreation
+15
Discount stores
-2
Recreation
+14
Professional Svcs
+1
Biggest growth in volume
%
Smallest growth in volume
%
Biggest growth in value
%
Smallest growth in value
%
Airline
+251
Electrical appliance
-18
Airline
+84
Repair shops
-3
Travel agencies
+77
Hotel/Motel
-10
Travel agencies
+65
Utilities
-2
Auto rental
+44
Sporting/Toy stores
-5
Hotel/Motel
+52
Hardware stores
-1
Other retail
+18
Repair shops
-2
Other transport
+24
Mail order
0
Recreation
+15
Discount stores
-2
Recreation
+14
Professional Svcs
+1

Sector examples

Sector Examples
Airlines
Self-explanatory
Auto rental
Self-explanatory (general and commercial)
Clothing stores
Single-brand stores, as opposed to multi-brand department Store retailers
Department stores
Large department stores and chains, not including discount department stores
Discount stores
Discount department stores and budget lifestyle and homeware retailers
Electrical appliance
Whitegoods retailers, home entertainment stores, mobile and computing device outlets, computer games
Food stores/Warehouses
Includes grocery stores, as well as wholesale food distribution warehouses
Hardware
Hardware retailers and chains, landscaping specialists, home DIY retailers
Hotels/Motels
Self-explanatory
Other retail
Online marketplaces, online arms of bricks-and-mortar retailers, discount department stores, liquor stores
Other services
Courier services, public administration, newspaper subscriptions, roadside assistance companies
Other transport
Ride sharing companies, taxis, private and public paid parking
Pharmacies
Self-explanatory
Professional services
All types of insurance, waste disposal services
Quasi cash
Casino and gambling activities
Repair shops
Cobblers, tailors, electrical appliance repairs, watchmakers, mobile phone repairs
Restaurants/Bars
Self-explanatory
Service stations
Self-explanatory
Sporting/Toy stores
Non-digital game retailers, outdoor recreation stores, sporting goods, apparel and footwear outlets
Travel agencies
Self-explanatory (online and bricks-and-mortar)
Utilities
Typical utility services, streaming services
Vehicles
Automotive dealerships, automotive and car care accessory retailers, repairs and servicing
Sector
Examples
Airlines
Self-explanatory
Auto rental
Self-explanatory (general and commercial)
Clothing stores
Single-brand stores, as opposed to multi-brand department Store retailers
Department stores
Large department stores and chains, not including discount department stores
Discount stores
Discount department stores and budget lifestyle and homeware retailers
Electrical appliance
Whitegoods retailers, home entertainment stores, mobile and computing device outlets, computer games
Food stores/Warehouses
Includes grocery stores, as well as wholesale food distribution warehouses
Hardware
Hardware retailers and chains, landscaping specialists, home DIY retailers
Hotels/Motels
Self-explanatory
Other retail
Online marketplaces, online arms of bricks-and-mortar retailers, discount department stores, liquor stores
Other services
Courier services, public administration, newspaper subscriptions, roadside assistance companies
Other transport
Ride sharing companies, taxis, private and public paid parking
Pharmacies
Self-explanatory
Professional services
All types of insurance, waste disposal services
Quasi cash
Casino and gambling activities
Repair shops
Cobblers, tailors, electrical appliance repairs, watchmakers, mobile phone repairs
Restaurants/Bars
Self-explanatory
Service stations
Self-explanatory
Sporting/Toy stores
Non-digital game retailers, outdoor recreation stores, sporting goods, apparel and footwear outlets
Travel agencies
Self-explanatory (online and bricks-and-mortar)
Utilities
Typical utility services, streaming services
Vehicles
Automotive dealerships, automotive and car care accessory retailers, repairs and servicing

About Bankwest
Bankwest’s vision is to deliver brilliant customer experiences every day and our purpose is to build a brighter future for all. Bankwest provides personal and business banking solutions for customers across Australia. Our customers enjoy access to an extensive network of branches and business centres, direct and third-party distribution channels, agencies and electronic banking facilities, as well as 24-hour banking on the telephone, internet and app. Bankwest, a division of Commonwealth Bank of Australia ABN 48 123 123 124 AFSL/Australian credit license 234945.

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