Cost-of-living eases as back-to-school prompts spending boom

20 March 2023

Bankwest’s monthly Spend Trends analysis has for the first time in the past financial year begun to show signs of the cost-of-living squeeze easing, with the start of the new school year prompting a spending boom.

Bankwest’s Spend Trends report for February tracked WA customer credit and debit activity to provide insights into the community response to economic conditions, with a slowdown of growth in the value of transactions.

The analysis showed the average value of transactions month-on-month increased far less (3%) than the number of customers spending, and the volume of transactions, both of which increased by almost a third (both 30%).

It was a result that was the complete opposite to Spend Trends data from the past few months, which has generally shown transaction value outpacing volume, indicating Western Australians were paying more for less.

Electrical Appliances, which have consistently been the leader in cost increases, softened to a 42 per cent difference between transaction value and volume growth year-on-year – a significant change from January (62%).

Western Australians also dusted off their wallets despite cost-of-living impacts, with month-on-month spending growing across almost every sector in the number of customers transacting and the volume of transactions.

Only Sporting and Toy Stores (-11%) declined month-on-month in the volume of transactions.

The return to school was the catalyst for the growth, with Education accounting for a significant portion of the increases, as a runaway leader in both month-on-month customer (160%) and transaction volume (197%) growth.

The data showed the continued recovery of Travel Agencies, which led the month-on-month (15%) and year-on-year (56%) growth in transaction value, while month-on-month transaction volumes grew by more than a third (38%).

The end of school holidays also had some tourism-related sectors contract month-on-month in transaction value, with Auto Rental (-12%), and Restaurants and Bars (-8%) among the leading declines.

Bankwest General Manager Everyday Banking Philippa Costanzo said: “Western Australians have consistently adapted the challenges of uncertainty over the past few years and we’re seeing them do so again.

“These results might appear contradictory, as spending has increased despite rising cost-of-living, but January tends to be a slower month after the Christmas rush, so some month-on-month increases would be expected.

“This month’s Spend Trends figures show the closing gap between transaction value and volume, with volume outpacing value year-on-year for most sectors for the first time since we started looking at cost-of-living last May.

“However, it’s difficult to assess where spending is at, given the impacts of COVID restrictions making year-on-year comparisons challenging, so we might be seeing a return to normal, as opposed to a defiance of cost-of-living.

“We expect challenging economic conditions to remain for some time and we encourage any customers in difficult circumstances – or concerned for their financial future – to contact us as soon as possible."

Overall transaction change

  Number of customers transacting
(%)
Total volume of transactions
(%)
Total value of transactions
(%)
Month-on-Month
Jan 23-v-Feb 23
+30
+30
+3
Year-on-Year
Feb 22-v-Feb 23
0
+10
+21
 
Number of customers transacting
(%)
Total volume of transactions
(%)
Total value of transactions
(%)
Month-on-Month
Jan 23-v-Feb 23
+30
+30
+3
Year-on-Year
Feb 22-v-Feb 23
0
+10
+21

Focus on inflation

Top sectors by difference between transaction value and volume growth from Feb 22-Feb 23
  Volume
(%)
Value
(%)
Difference
(%)
Electrical appliances
-10
+32
42
Interior furnishings
+40
+61
21
Department stores
-4
+9
13
Discount stores
+5
+12
7
Repair shops
-13
-7
6
 
Volume
(%)
Value
(%)
Difference
(%)
Electrical appliances
-10
+32
42
Interior furnishings
+40
+61
21
Department stores
-4
+9
13
Discount stores
+5
+12
7
Repair shops
-13
-7
6

Where Western Australians are spending Month-on-Month

Sectors by volume of unique customers transacting
Biggest growth in number of unique customers transacting % Smallest growth in number of unique customers transacting %
Education
+160
Department stores
+6
Other transport
+40
Sporting/Toy stores
+13
Repair shops
+39
Clothing stores
+16
Professional svcs
+35
Discount stores
+19
Pharmacies
+34
Travel agencies
+20
Biggest growth in number of unique customers transacting
%
Smallest growth in number of unique customers transacting
%
Education
+160
Department stores
+6
Other transport
+40
Sporting/Toy stores
+13
Repair shops
+39
Clothing stores
+16
Professional svcs
+35
Discount stores
+19
Pharmacies
+34
Travel agencies
+20

Where Western Australians are spending Year-on-Year

Sectors by volume of unique customers transacting
Biggest growth in number of unique customers transacting % Smallest growth in number of unique customers transacting %
Airline
+178
Electric retailers
-32
Travel agencies
+85
Interior furnishings
-13
Auto rental
+37
Department stores
-12
Pharmacies
+17
Discount stores
-6
Recreation
+14
Repair shops
-6
Biggest growth in number of unique customers transacting
%
Smallest growth in number of unique customers transacting
%
Airline
+178
Electric retailers
-32
Travel agencies
+85
Interior furnishings
-13
Auto rental
+37
Department stores
-12
Pharmacies
+17
Discount stores
-6
Recreation
+14
Repair shops
-6

Month-on-month (Jan 23-Feb 23) top 5 sectors by …

Biggest growth in volume % Smallest growth in volume % Biggest growth in value % Smallest growth in value %
Education
+197
Sporting/Toy stores
-11
Travel agencies
+15
Sporting/Toy stores
-21
Vehicles
+49
Interior furnishings
+8
Education
+14
Interior furnishings
-13
Other transport
+45
Department stores
+8
Vehicles
+13
Auto rentals
-12
Hotel/Motel
+43
Auto rentals
+12
Hotel/Motel
+10
Repair shops
-9
Airlines
+41
Restaurants/Bars
+22
Recreation
+8
Restaurants/Bars
-8
Biggest growth in volume
%
Smallest growth in volume
%
Biggest growth in value
%
Smallest growth in value
%
Education
+197
Sporting/Toy stores
-11
Travel agencies
+15
Sporting/Toy stores
-21
Vehicles
+49
Interior furnishings
+8
Education
+14
Interior furnishings
-13
Other transport
+45
Department stores
+8
Vehicles
+13
Auto rentals
-12
Hotel/Motel
+43
Auto rentals
+12
Hotel/Motel
+10
Repair shops
-9
Airlines
+41
Restaurants/Bars
+22
Recreation
+8
Restaurants/Bars
-8

Year-on-year (Feb22-v-Feb 23) top 5 sectors by …

Biggest growth in volume % Smallest growth in volume % Biggest growth in value % Smallest growth in value %
Airline
+291
Sporting/Toy stores
-19
Interior furnishings
+61
Sporting/Toy stores
-18
Travel agencies
+189
Repair shops
-13
Travel agencies
+56
Repair shops
-7
Auto rental
+74
Electric appliances
-10
Airlines
+40
Hotel/Motel
-6
Pharmacies
+54
Professional svcs
-6
Pharmacies
+32
Other retail
-4
Recreation
+50
Utilities
-4
Electric appliances
+32
Professional svcs
-3
Biggest growth in volume
%
Smallest growth in volume
%
Biggest growth in value
%
Smallest growth in value
%
Airline
+291
Sporting/Toy stores
-19
Interior furnishings
+61
Sporting/Toy stores
-18
Travel agencies
+189
Repair shops
-13
Travel agencies
+56
Repair shops
-7
Auto rental
+74
Electric appliances
-10
Airlines
+40
Hotel/Motel
-6
Pharmacies
+54
Professional svcs
-6
Pharmacies
+32
Other retail
-4
Recreation
+50
Utilities
-4
Electric appliances
+32
Professional svcs
-3

Sector examples

Sector Examples
Airlines
Self-explanatory
Auto rental
Self-explanatory (general and commercial)
Clothing stores
Single-brand stores, as opposed to multi-brand department Store retailers
Department stores
Large department stores and chains, not including discount department stores
Discount stores
Discount department stores and budget lifestyle and homeware retailers
Electrical appliance
Whitegoods retailers, home entertainment stores, mobile and computing device outlets, computer games
Food stores/Warehouses
Includes grocery stores, as well as wholesale food distribution warehouses
Hardware
Hardware retailers and chains, landscaping specialists, home DIY retailers
Hotels/Motels
Self-explanatory
Other retail
Online marketplaces, online arms of bricks-and-mortar retailers, discount department stores, liquor stores
Other services
Courier services, public administration, newspaper subscriptions, roadside assistance companies
Other transport
Ride sharing companies, taxis, private and public paid parking
Pharmacies
Self-explanatory
Professional services
All types of insurance, waste disposal services
Quasi cash
Casino and gambling activities
Repair shops
Cobblers, tailors, electrical appliance repairs, watchmakers, mobile phone repairs
Restaurants/Bars
Self-explanatory
Service stations
Self-explanatory
Sporting/Toy stores
Non-digital game retailers, outdoor recreation stores, sporting goods, apparel and footwear outlets
Travel agencies
Self-explanatory (online and bricks-and-mortar)
Utilities
Typical utility services, streaming services
Vehicles
Automotive dealerships, automotive and car care accessory retailers, repairs and servicing
Sector
Examples
Airlines
Self-explanatory
Auto rental
Self-explanatory (general and commercial)
Clothing stores
Single-brand stores, as opposed to multi-brand department Store retailers
Department stores
Large department stores and chains, not including discount department stores
Discount stores
Discount department stores and budget lifestyle and homeware retailers
Electrical appliance
Whitegoods retailers, home entertainment stores, mobile and computing device outlets, computer games
Food stores/Warehouses
Includes grocery stores, as well as wholesale food distribution warehouses
Hardware
Hardware retailers and chains, landscaping specialists, home DIY retailers
Hotels/Motels
Self-explanatory
Other retail
Online marketplaces, online arms of bricks-and-mortar retailers, discount department stores, liquor stores
Other services
Courier services, public administration, newspaper subscriptions, roadside assistance companies
Other transport
Ride sharing companies, taxis, private and public paid parking
Pharmacies
Self-explanatory
Professional services
All types of insurance, waste disposal services
Quasi cash
Casino and gambling activities
Repair shops
Cobblers, tailors, electrical appliance repairs, watchmakers, mobile phone repairs
Restaurants/Bars
Self-explanatory
Service stations
Self-explanatory
Sporting/Toy stores
Non-digital game retailers, outdoor recreation stores, sporting goods, apparel and footwear outlets
Travel agencies
Self-explanatory (online and bricks-and-mortar)
Utilities
Typical utility services, streaming services
Vehicles
Automotive dealerships, automotive and car care accessory retailers, repairs and servicing

About Bankwest
Bankwest’s vision is to deliver brilliant customer experiences every day and our purpose is to build a brighter future for all. Bankwest provides personal and business banking solutions for customers across Australia. Our customers enjoy access to an extensive network of branches and business centres, direct and third-party distribution channels, agencies and electronic banking facilities, as well as 24-hour banking on the telephone, internet and app. Bankwest, a division of Commonwealth Bank of Australia ABN 48 123 123 124 AFSL/Australian credit license 234945.

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