Spending flatlines as West Aussies feel the pinch

14 July 2023

Bankwest’s Spend Trends analysis for June has revealed a fourth-consecutive month of flatlined spending activity, as Western Australians attempt to manage their budgets through rising costs of living and inflationary pressures.

Bankwest’s Spend Trends report tracks WA customer credit and debit activity to identify insights into community responses to economic conditions, with spending activity having stalled or declined for the fourth straight month.

Spending for June, whether month-on-month or year-on-year, either went backwards or showed negligible growth, as fewer Western Australians transacted in lower volumes and at stagnated value levels.

Only three of the 25 categories analysed showed year-on-year growth in the number of customers transacting, with more than half having flatlined or declined, however, other figures suggested a cohort remained happy to spend.

Year-on-year transaction volumes continued to grow strongly for Travel Agencies (38%), Other Transport (26%), Hotel/Motel (22%), Airlines (13%), with the value of those transactions reflecting a similar trend.

Bankwest last month analysed a generational breakdown of the Spend Trends data, which highlighted Baby Boomers – those aged 58 to 76 – were spending at rates at least double that of other generations.

The top four spending categories for Baby Boomers in that analysis were the same categories that showed growth year-on-year for this month’s Spend Trends data, indicating the growth was likely attributed to that cohort.

The spending capacity of older Australians has largely been unaffected by rises in cost-of-living and inflation, with the demographic more likely to benefit from increased deposit rates and to have paid off their mortgage.

The month-on-month data showed the sectors in which Western Australians were tightening spending, including on necessities such as Utilities (-3% value; -2% volume), Pharmacies (-1%; -3%), and Food Stores (-1%; -2%).

Consumers also appeared to be using their vehicles less frequently and paying less at the bowser as a result, with the volume of transactions declining 11 per cent year-on-year, and the value falling at a similar rate (-10%).

A silver lining in the data showed the year-on-year difference between transaction value (3%) and volume (3%), which has been an indicator of cost-of-living pressures, hit parity, suggesting the imbalance continued to ease.

That imbalance remained most prevalent in Electrical Appliance retailers, which grew in value of spend by 32 per cent, but contracted in volume (-2%), indicating customers were paying significantly more, despite shopping less.

Bankwest General Manager Everyday Banking Philippa Costanzo said: “Western Australians are facing a number of financial headwinds, particularly homeowners, which is resulting in many having to find budget savings.

“We can see from these figures that the majority of the community is tightening spending across the board, be that on essentials or discretionary sectors, but we can also see there is a cohort that continues to be less affected.

“It’s good to see the year-on-year difference between volume and value growth returning to parity, as that suggests Western Australians are not forking out more for less, especially on essentials at the supermarket.

“However, even as the cost-of-living squeeze slows, we expect challenging economic conditions to remain for at least the short-term future, and I encourage any customers in difficult circumstances to get in touch with us."

Overall transaction change

  Number of customers transacting
(%)
Total volume of transactions
(%)
Total value of transactions
(%)
Month-on-Month
May 23-v-Jun 23
-0.2
0
+0.9
Year-on-Year
Jun 22-v-Jun 23
-0.2
+3
+3
 
Number of customers transacting
(%)
Total volume of transactions
(%)
Total value of transactions
(%)
Month-on-Month
May 23-v-Jun 23
-0.2
0
+0.9
Year-on-Year
Jun 22-v-Jun 23
-0.2
+3
+3

Focus on cost-of-living

Top sectors by difference between transaction value and volume growth from Jun 22-Jun 23

  Volume
(%)
Value
(%)
Difference
(%)
Electrical appliances
-2
+32
34
Hotel/ Motel
+22
+37
15
Department stores
-11
+3
14
Repair shops
-11
+1
12
Discount stores
+2
+12
10
 
Volume
(%)
Value
(%)
Difference
(%)
Electrical appliances
-2
+32
34
Hotel/ Motel
+22
+37
15
Department stores
-11
+3
14
Repair shops
-11
+1
12
Discount stores
+2
+12
10

Where Western Australians are spending Month-on-Month

Sectors by volume of unique customers transacting
Biggest growth in number of unique customers transacting % Smallest growth in number of unique customers transacting %
Clothing stores
+8
Hardware
-6
Department stores
+7
Education
-5
Travel agencies
+5
Repair shops
-5
Hotel/Motel
+5
Mail order
-3
Electrical appliance
+4
Other srvcs
-3
Biggest growth in number of unique customers transacting
%
Smallest growth in number of unique customers transacting
%
Clothing stores
+8
Hardware
-6
Department stores
+7
Education
-5
Travel agencies
+5
Repair shops
-5
Hotel/Motel
+5
Mail order
-3
Electrical appliance
+4
Other srvcs
-3

Where Western Australians are spending Year-on-Year

Sectors by volume of unique customers transacting
Biggest growth in number of unique customers transacting % Smallest growth in number of unique customers transacting %
Travel agency
+40
Electric appliance
-26
Auto rental
+12
Department stores
-14
Other transport
+10
Repair shops
-11
Education
+9
Hotel/Motel
-11
Airlines
+6
Discount stores
-9
Biggest growth in number of unique customers transacting
%
Smallest growth in number of unique customers transacting
%
Travel agency
+40
Electric appliance
-26
Auto rental
+12
Department stores
-14
Other transport
+10
Repair shops
-11
Education
+9
Hotel/Motel
-11
Airlines
+6
Discount stores
-9

Month-on-Month (May 23-Jun 23) top 5 sectors by …

Biggest growth in volume % Smallest growth in volume % Biggest growth in value % Smallest growth in value %
Electric appliance
+16
Other srvcs
-11
Electrical appliance
+11
Other srvcs
-8
Department stores
+12
Education
-4
Mail order
+6
Recreation
-5
Hotel/Motel
+9
Recreation
-4
Interior furnishings
+6
Travel agencies
-11
Clothing stores
+8
Pharmacies
-3
Hardware
+5
Utilities
-11
Auto rental
+7
Utilities
-2
Department stores
+5
Pharmacies
-9
Biggest growth in volume
%
Smallest growth in volume
%
Biggest growth in value
%
Smallest growth in value
%
Electric appliance
+16
Other srvcs
-11
Electrical appliance
+11
Other srvcs
-8
Department stores
+12
Education
-4
Mail order
+6
Recreation
-5
Hotel/Motel
+9
Recreation
-4
Interior furnishings
+6
Travel agencies
-11
Clothing stores
+8
Pharmacies
-3
Hardware
+5
Utilities
-11
Auto rental
+7
Utilities
-2
Department stores
+5
Pharmacies
-9

Year-on-year (Jun 22-v-Jun 23) top 5 sectors by …

Biggest growth in volume % Smallest growth in volume % Biggest growth in value % Smallest growth in value %
Travel agency
+38
Department stores
-11
Hotel/Motel
+37
Service stations
-10
Other transport
+26
Service stations
-11
Electric appliance
+32
Sporting/Toy stores
-7
Hotel/Motel
+22
Repair shops
-11
Other transport
+14
Interior furnishings
-5
Airline
+13
Hardware
-9
Discount stores
+12
Hardware
-5
Auto rental
+9
Sporting/Toy stores
-7
Airlines
+6
Auto rentals
-2
Biggest growth in volume
%
Smallest growth in volume
%
Biggest growth in value
%
Smallest growth in value
%
Travel agency
+38
Department stores
-11
Hotel/Motel
+37
Service stations
-10
Other transport
+26
Service stations
-11
Electric appliance
+32
Sporting/Toy stores
-7
Hotel/Motel
+22
Repair shops
-11
Other transport
+14
Interior furnishings
-5
Airline
+13
Hardware
-9
Discount stores
+12
Hardware
-5
Auto rental
+9
Sporting/Toy stores
-7
Airlines
+6
Auto rentals
-2

Sector examples

Sector Examples
Airlines
Self-explanatory
Auto rental
Self-explanatory (general and commercial)
Clothing stores
Single-brand stores, as opposed to multi-brand department Store retailers
Department stores
Large department stores and chains, not including discount department stores
Discount stores
Discount department stores and budget lifestyle and homeware retailers
Electrical appliance
Whitegoods retailers, home entertainment stores, mobile and computing device outlets, computer games
Food stores/Warehouses
Includes grocery stores, as well as wholesale food distribution warehouses
Hardware
Hardware retailers and chains, landscaping specialists, home DIY retailers
Hotels/Motels
Self-explanatory
Other retail
Online marketplaces, online arms of bricks-and-mortar retailers, discount department stores, liquor stores
Other services
Courier services, public administration, newspaper subscriptions, roadside assistance companies
Other transport
Ride sharing companies, taxis, private and public paid parking
Pharmacies
Self-explanatory
Professional services
All types of insurance, waste disposal services
Quasi cash
Casino and gambling activities
Repair shops
Cobblers, tailors, electrical appliance repairs, watchmakers, mobile phone repairs
Restaurants/Bars
Self-explanatory
Service stations
Self-explanatory
Sporting/Toy stores
Non-digital game retailers, outdoor recreation stores, sporting goods, apparel and footwear outlets
Travel agencies
Self-explanatory (online and bricks-and-mortar)
Utilities
Typical utility services, streaming services
Vehicles
Automotive dealerships, automotive and car care accessory retailers, repairs and servicing
Sector
Examples
Airlines
Self-explanatory
Auto rental
Self-explanatory (general and commercial)
Clothing stores
Single-brand stores, as opposed to multi-brand department Store retailers
Department stores
Large department stores and chains, not including discount department stores
Discount stores
Discount department stores and budget lifestyle and homeware retailers
Electrical appliance
Whitegoods retailers, home entertainment stores, mobile and computing device outlets, computer games
Food stores/Warehouses
Includes grocery stores, as well as wholesale food distribution warehouses
Hardware
Hardware retailers and chains, landscaping specialists, home DIY retailers
Hotels/Motels
Self-explanatory
Other retail
Online marketplaces, online arms of bricks-and-mortar retailers, discount department stores, liquor stores
Other services
Courier services, public administration, newspaper subscriptions, roadside assistance companies
Other transport
Ride sharing companies, taxis, private and public paid parking
Pharmacies
Self-explanatory
Professional services
All types of insurance, waste disposal services
Quasi cash
Casino and gambling activities
Repair shops
Cobblers, tailors, electrical appliance repairs, watchmakers, mobile phone repairs
Restaurants/Bars
Self-explanatory
Service stations
Self-explanatory
Sporting/Toy stores
Non-digital game retailers, outdoor recreation stores, sporting goods, apparel and footwear outlets
Travel agencies
Self-explanatory (online and bricks-and-mortar)
Utilities
Typical utility services, streaming services
Vehicles
Automotive dealerships, automotive and car care accessory retailers, repairs and servicing

About Bankwest
Bankwest’s vision is to deliver brilliant customer experiences every day and our purpose is to build a brighter future for all. Bankwest provides personal and business banking solutions for customers across Australia. Our customers enjoy access to an extensive network of branches and business centres, direct and third-party distribution channels, agencies and electronic banking facilities, as well as 24-hour banking on the telephone, internet and app. Bankwest, a division of Commonwealth Bank of Australia ABN 48 123 123 124 AFSL/Australian credit license 234945.

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