Financial new year opens with cost-of-living reprieve for West Aussies

18 August 2023

Bankwest’s latest Spend Trends report has shown the new financial year has brought welcomed stability for Western Australians, with the cost-of-living squeeze appearing to ease across almost all sectors.

Bankwest’s Spend Trends report tracks WA customer credit and debit activity to identify insights into community responses to economic conditions, with consistent year-on-year value increases appearing to finally slow.

The number of customers spending in travel-related sectors continued to grow year-on-year, but it was the only category that did so in double-figure increases, with customers steady across the board for all other sectors.

The data also importantly showed the average value of transactions had stabilised across most sectors, with only Mail Order (online shopping, 95%) and Electric Appliance (32%) spending costing significantly more year-on-year.

Most of the remaining 22 sectors showed a single-figure change in the average value of transactions year-on-year, suggesting prices were stabilising or even reducing, as was the case at the bowser for Service Stations (-11%).

The difference between the growth in the average value (10%) and volume (3%) of transactions year-on-year, which has been a gauge for cost-of-living pressures, remained close to parity for the fifth consecutive month.

Parity in the movement of the two figures would be the expectation in an environment of normal cost-of-living.

Transaction volumes for the travel sector continued to grow year-on-year, however, previous analysis showed the spending was underpinned and dominated by older Western Australians less affected by economic pressures.

Travel Agency (50%), Airline (29%), Hotel/Motel (29%), Other Transport (27%), and Auto Rental (10%) transaction volumes all increased year-on-year, but they were outweighed by the majority of sectors either declining or stalling.

Year-on-year transaction volumes showed the majority of Western Australians had pulled right back on discretionary sectors, such as Department Stores (-13%), Sporting/Toy Stores (-9%), and Electric Appliances (-7%).

Bankwest General Manager Products and Digital Services Peter Bouhlas said: “Western Australians have faced cost-of-living pressures across multiple fronts, but these figures suggest some of those pressures could be easing.

“The number of customers spending continues to stall or contract across most sectors and we’re now seeing the average value of transactions similarly decline as that demand for goods and services reduces.

“These figures do not suggest the end of the cost-of-living pressures that have been setting in for the past year is in sight, but they do show the majority of Western Australians are making clear choices on where they spend.

“The year-on-year stability in the number of customers transacting, from the essential Food Stores to discretionary sectors such as Clothing Stores, suggests customers are being more discerning in managing their home budget.

“Cost-of-living pressures, of course, remain challenging for many people and we urge any Bankwest customers who feel they need support to contact us as soon as possible so we can work through their unique circumstances."

Overall transaction change

  Number of customers transacting
(%)
Total volume of transactions
(%)
Total value of transactions
(%)
Month-on-Month
Jun 23-v-Jul 23
+0.6
+3
+3
Year-on-Year
Jul 22-v-Jul 23
-0.9
+10
+3
 
Number of customers transacting
(%)
Total volume of transactions
(%)
Total value of transactions
(%)
Month-on-Month
Jun 23-v-Jul 23
+0.6
+3
+3
Year-on-Year
Jul 22-v-Jul 23
-0.9
+10
+3

Focus on cost-of-living

Top sectors by difference between transaction value and volume growth from Jul 22-Jul 23

  Volume
(%)
Value
(%)
Difference
(%)
Mail order
-9
+95
104
Electric appliance
-7
+32
40
Department stores
-13
+3
17
Repair shops
-12
+3
15
Discount stores
-2
+9
11
 
Volume
(%)
Value
(%)
Difference
(%)
Mail order
-9
+95
104
Electric appliance
-7
+32
40
Department stores
-13
+3
17
Repair shops
-12
+3
15
Discount stores
-2
+9
11

Where Western Australians are spending Month-on-Month

Sectors by volume of unique customers transacting
Biggest growth in number of unique customers transacting % Smallest growth in number of unique customers transacting %
Auto rental
+12
Mail order
-50
Travel agency
+9
Education
-24
Recreation
+8
Clothing stores
-6
Airline
+8
Department stores
-2
Hotel/Motel
+7
Electric appliance
-2
Biggest growth in number of unique customers transacting
%
Smallest growth in number of unique customers transacting
%
Auto rental
+12
Mail order
-50
Travel agency
+9
Education
-24
Recreation
+8
Clothing stores
-6
Airline
+8
Department stores
-2
Hotel/Motel
+7
Electric appliance
-2

Where Western Australians are spending Year-on-Year

Sectors by volume of unique customers transacting
Biggest growth in number of unique customers transacting % Smallest growth in number of unique customers transacting %
Travel agency
+43
Mail order
-53
Airlines
+23
Electric appliance
-30
Hotel/Motel
+13
Department stores
-16
Other transport
+11
Repair shops
-15
Auto rental
+11
Discount stores
-11
Biggest growth in number of unique customers transacting
%
Smallest growth in number of unique customers transacting
%
Travel agency
+43
Mail order
-53
Airlines
+23
Electric appliance
-30
Hotel/Motel
+13
Department stores
-16
Other transport
+11
Repair shops
-15
Auto rental
+11
Discount stores
-11

Month-on-month (Jun 23-Jul 23) top 5 sectors by …

Biggest growth in volume % Smallest growth in volume % Biggest growth in value % Smallest growth in value %
Education
+45
Electric appliance
-9
Education
+92
Electric appliance
-7
Auto rental
+18
Mail order
-9
Mail order
+82
Travel agency
-6
Hotel/Motel
+14
Department stores
-7
Restaurants/Bars
+7
Department stores
-4
Recreation
+11
Department stores
-5
Hotel/Motel
+6
Professional svcs
-3
Other transport
+8
Hardware
-2
Auto rental
+5
Hardware
-2
Biggest growth in volume
%
Smallest growth in volume
%
Biggest growth in value
%
Smallest growth in value
%
Education
+45
Electric appliance
-9
Education
+92
Electric appliance
-7
Auto rental
+18
Mail order
-9
Mail order
+82
Travel agency
-6
Hotel/Motel
+14
Department stores
-7
Restaurants/Bars
+7
Department stores
-4
Recreation
+11
Department stores
-5
Hotel/Motel
+6
Professional svcs
-3
Other transport
+8
Hardware
-2
Auto rental
+5
Hardware
-2

Year-on-year (Jul 22-v-Jul 23) top 5 sectors by …

Biggest growth in volume % Smallest growth in volume % Biggest growth in value % Smallest growth in value %
Travel agency
+50
Department stores
-13
Mail order
+95
Service stations
-11
Airline
+29
Repair shops
-12
Electric appliance
+32
Sporting/Toy Stores
-5
Hotel/Motel
+29
Service stations
-12
Other transport
+15
Recreation
-3
Other transport
+27
Sporting/Toy stores
-9
Hotel/Motel
+14
Interior furnishings
-2
Auto rental
+10
Mail order
-9
Discount stores
+9
Auto rental
0
Biggest growth in volume
%
Smallest growth in volume
%
Biggest growth in value
%
Smallest growth in value
%
Travel agency
+50
Department stores
-13
Mail order
+95
Service stations
-11
Airline
+29
Repair shops
-12
Electric appliance
+32
Sporting/Toy Stores
-5
Hotel/Motel
+29
Service stations
-12
Other transport
+15
Recreation
-3
Other transport
+27
Sporting/Toy stores
-9
Hotel/Motel
+14
Interior furnishings
-2
Auto rental
+10
Mail order
-9
Discount stores
+9
Auto rental
0

Sector examples

Sector Examples
Airlines
Self-explanatory
Auto rental
Self-explanatory (general and commercial)
Clothing stores
Single-brand stores, as opposed to multi-brand department Store retailers
Department stores
Large department stores and chains, not including discount department stores
Discount stores
Discount department stores and budget lifestyle and homeware retailers
Electrical appliance
Whitegoods retailers, home entertainment stores, mobile and computing device outlets, computer games
Food stores/Warehouses
Includes grocery stores, as well as wholesale food distribution warehouses
Hardware
Hardware retailers and chains, landscaping specialists, home DIY retailers
Hotels/Motels
Self-explanatory
Other retail
Online marketplaces, online arms of bricks-and-mortar retailers, discount department stores, liquor stores
Other services
Courier services, public administration, newspaper subscriptions, roadside assistance companies
Other transport
Ride sharing companies, taxis, private and public paid parking
Pharmacies
Self-explanatory
Professional services
All types of insurance, waste disposal services
Quasi cash
Casino and gambling activities
Repair shops
Cobblers, tailors, electrical appliance repairs, watchmakers, mobile phone repairs
Restaurants/Bars
Self-explanatory
Service stations
Self-explanatory
Sporting/Toy stores
Non-digital game retailers, outdoor recreation stores, sporting goods, apparel and footwear outlets
Travel agencies
Self-explanatory (online and bricks-and-mortar)
Utilities
Typical utility services, streaming services
Vehicles
Automotive dealerships, automotive and car care accessory retailers, repairs and servicing
Sector
Examples
Airlines
Self-explanatory
Auto rental
Self-explanatory (general and commercial)
Clothing stores
Single-brand stores, as opposed to multi-brand department Store retailers
Department stores
Large department stores and chains, not including discount department stores
Discount stores
Discount department stores and budget lifestyle and homeware retailers
Electrical appliance
Whitegoods retailers, home entertainment stores, mobile and computing device outlets, computer games
Food stores/Warehouses
Includes grocery stores, as well as wholesale food distribution warehouses
Hardware
Hardware retailers and chains, landscaping specialists, home DIY retailers
Hotels/Motels
Self-explanatory
Other retail
Online marketplaces, online arms of bricks-and-mortar retailers, discount department stores, liquor stores
Other services
Courier services, public administration, newspaper subscriptions, roadside assistance companies
Other transport
Ride sharing companies, taxis, private and public paid parking
Pharmacies
Self-explanatory
Professional services
All types of insurance, waste disposal services
Quasi cash
Casino and gambling activities
Repair shops
Cobblers, tailors, electrical appliance repairs, watchmakers, mobile phone repairs
Restaurants/Bars
Self-explanatory
Service stations
Self-explanatory
Sporting/Toy stores
Non-digital game retailers, outdoor recreation stores, sporting goods, apparel and footwear outlets
Travel agencies
Self-explanatory (online and bricks-and-mortar)
Utilities
Typical utility services, streaming services
Vehicles
Automotive dealerships, automotive and car care accessory retailers, repairs and servicing

About Bankwest
Bankwest’s vision is to be a simple, easy bank for the Australian homeowner of today and tomorrow, and our purpose is to build a brighter future for all. Bankwest provides personal and everyday banking solutions for customers across Australia. We support customers in doing their banking in the ways that suit them, with innovative digital solutions, an Australia-based 24/7 Contact Centre, a passionate broker community, and our WA branch network. Bankwest is a division of Commonwealth Bank of Australia ABN 48 123 123 124 AFSL/Australian credit license 234945.

Media enquiries

If you have a media enquiry, please get in touch.