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Stay on top of your customers' application with our Home Loan App Tracker

Feel comfy knowing you can track the progress of your customers' home loan applications online, in real time. Less chasing, more timely updates.

Stay in control with less home loan hassle

We understand that you want to spend less time searching for answers. So we're pretty chuffed that brokers think our online application tracker is the best in the biz. 1 Bankwest's online application tracking ranked #1 in the 2020 Momentum Intelligence Third Party Lending Report. Here are some of the reasons why...

Convenient and secure

Simply log in from any device and select an active application for an instant update.

We'll keep you updated

Know exactly what stage your customer's application is at and what steps are left.

Find everything you need

Along with the status, we'll also tell you the info, like dates, case owner details and comments.

Get email notifications

Key milestone updates sent straight to your inbox.

See the milestones, big and small

Your customer's loan has been fully approved

Your customer's contracts have been signed

Your customer's loan is up and running

How it works

Tracking your customer's application is easy as 1, 2, 3 – we've also created a video to guide you.
1

Log in

To our broker portal using your broker ID or BK code.
2

Click

On 'Active Applications' in the top menu.
3

View

Your applications and click on the details you want to see.

Get started

If you haven’t already, log in to our broker portal to track current applications, access existing customer details and more.
Log in

Helping you and your customers feel home loan comfy

Check out other ways to get comfy with less home loan hassle.

Enjoy just one point of contact at each stage of the application process.

Review home loan contracts for accuracy before sending to customers, who can sign electronically.

We'd love to have you on board

Want to check it out for yourself? Get accredited with us.

Fill out our Broker accreditation form (PDF), and send it to your aggregator for approval, along with your supporting documents. For supporting documentation refer to the 'accreditation requirements' on each accreditation form. For retail accreditations fill out our Mentor Agreement Letter with Mentoring Contact Log (PDF). Your aggregator will then send it on to us for processing.

Once we verify you, we'll be in touch with your next steps.

Need help?

Our retail support teams are here to help.

Contact us

Lending criteria, fees and charges apply. Terms and conditions apply and are available on request. App Tracker – some exclusions apply.