How do I make a payment using BPAY®?

Answer

To make a BPAY payment, click ‘Payments & transfers’ in the left side menu, then ‘Make a payment’ and ‘BPAY®’.

Enter the ‘Bill Details’, including: 

  • The account the money will be coming from
  • The payment description
  • The processing date
  • The payment frequency (whether you want it to repeat).

Once you’ve done this, click ‘next’ at the bottom.

You’ll now need to enter the ‘Payment Details’ of the person you want to pay. You’ll need to enter:

  • The biller code
  • Your customer reference number
  • The payment amount. 

Otherwise, you can choose one of the saved biller details in the ‘Payment list’. Once you’ve done this, click ‘next’ at the bottom.

Confirming the payment as an Employee or Administrator user

If you’re an Employee or Administrator user, you’ll need to submit the payment for approval by the Master user. If you want to save the recipient’s details, check the ‘save new recipients’ box above the ‘confirm’ button. Click ‘submit for approval’ to finish – your payment will be pending until it’s approved by the Master user.

Confirming the payment as a Master user

If you’re a Master user, you’ll see a ‘Confirmation’ screen that shows all the payment details you’ve entered. You’ll just need to make sure everything’s right and enter your secure code. If you want to save the recipient’s details, check the ‘save new recipients’ box above the ‘confirm’ button. Click ‘confirm’ to finish your payment.

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