A Master user is someone who’s authorised by the account holder as a signatory of an account. They’re able to create and confirm payments and direct debits and can add Administrator and Employee users. Master users can also modify and delete users. From January 2022, Master users who are signatories on business accounts will be able to manage statement settings and register accounts for eStatements.
To add a new Master user to your Online Business Banking (OBB) account, you’ll need to complete the Online Business Banking Application and Amendment Form (PDF) and send it back to us using either:
- Fax – 1300 886 636
- Email – firstname.lastname@example.org
- Post – Online Business Banking
PO Box E237
Perth WA 6841
An Administrator user is someone authorised by the Master user to have limited access to OBB. The Master user can specify what an Administrator can do, except for authorising payments, direct debits and setting up/resetting passwords for Employee users (which can only be done by the Master user).
An Employee user (also called a sub user) is someone authorised by the Master user or Administrator user to have limited access to OBB.