Spending through the floor as WA experiences full-sector decline

13 February 2023

Western Australians’ spending plummeted in the first month of the new year, with Bankwest’s Spend Trends data showing significant declines across the board as record inflationary pressures compound a Christmas comedown.

Bankwest’s Spend Trends report for January tracked WA customer credit and debit transactions to provide insights into the community response to changing economic conditions, with the data showing dramatic spending declines.

The number of customers transacting, and the volume of transactions both significantly fell month-on-month (-31% and -33%) and year-on-year (-24% and -16%), while the value of transactions grew in both cases (+1% and +25%).

The results aligned with CBA’s Retail Trade analysis for December, which showed WA’s decline in spending of 4.7 per cent the sharpest in the country, while quarter-on-quarter inflation figures again had WA leading at 3.6 per cent.

The financial headwinds have combined with cost-of-living pressures to constrict spending across the board, with every sector declining month-on-month in the number of customers transacting, and the volume of transactions.

Year-on-year data was similar, with only a handful of sectors – mostly those related to the travel sector, which were coming off a low base – experiencing growth of any sort across the past 12 months.

The biggest declines month-on-month occurred in sectors that could be considered discretionary, with Discount Stores leading the fall in both value (-23%) and volume (-60%), with Department Stores (-11% and -49%) similar.

Electrical Appliances experienced another month of declining trade, with the number of customers transacting down 42 per cent, and the volume of transactions falling 46 per cent.

The sector’s dependence on international supply chains and its susceptibility to international value fluctuations has resulted in it not featuring in a Top 5 growth category in Bankwest’s Spend Trends since May-to-June 2022.

Electrical Appliances also lead all sectors in signs of inflation and price rises, with year-on-year transaction value growth (34%) significantly outpacing volumes, which declined by 28 per cent – a difference of 62 per cent.

Other sectors to show significant differences between transaction value and volume included Hotel/Motel (+66% value; +6% volume), Department Stores (+3%; -25%), Vehicles (+4%; -24%), and Service Stations (+8%; -19%).

The only sector to grow by volume month-on-month was Airlines, while the travel industry accounted for all the growth sectors year-on-year, with the figures an unreliable indicator of growth, given COVID impacts on turnover.

Bankwest General Manager Everyday Banking Philippa Costanzo said: “It’s clear from January’s Spend Trends data that Western Australians are feeling the impact of inflation and cost-of-living pressures.

“Spending is tightening across the board, with customers clearly prioritising purchasing choices, which is evident in the significant declines month-on-month and year-on-year in the number of customers transacting and how often.

“Recent figures have shown the continuing growth in inflation, with nation-leading growth in Western Australia, and it’s perhaps no surprise to now be seeing the real-world effect that is having on consumers.

“We expect challenging economic conditions to be around for some time and we urge any customers experiencing financial difficulties to get in touch with us as soon as possible, so we can work with them to provide support.”

Overall transaction change

  Number of customers transacting
(%)
Total volume of transactions
(%)
Total value of transactions
(%)
Month-on-Month
Dec 22-v-Jan 23
-31
-33
+1
Year-on-Year
Jan 22-v-Jan 23
-24
-16
+25
 
Number of customers transacting
(%)
Total volume of transactions
(%)
Total value of transactions
(%)
Month-on-Month
Dec 22-v-Jan 23
-31
-33
+1
Year-on-Year
Jan 22-v-Jan 23
-24
-16
+25

Focus on inflation

Top sectors by difference between transaction value and volume growth from Jan 22-Jan 23
  Volume
(%)
Value
(%)
Difference
(%)
Electric appliance
-18
+34
+62
Hotel/Motel
+6
+66
+60
Repair shops
-29
+1
+30
Department stores
-25
+3
+28
Vehicles
-24
+4
+28
 
Volume
(%)
Value
(%)
Difference
(%)
Electric appliance
-18
+34
+62
Hotel/Motel
+6
+66
+60
Repair shops
-29
+1
+30
Department stores
-25
+3
+28
Vehicles
-24
+4
+28

Where Western Australians are spending Month-on-Month

Sectors by volume of unique customers transacting
Biggest growth in number of unique customers transacting % Smallest growth in number of unique customers transacting %
Airlines
-1
Sporting/Toy stores
-49
Travel agencies
-8
Discount stores
-49
Auto rental
-17
Clothing stores
-44
Recreation
-18
Department stores
-42
Hotel/Motel
-23
Electrical appliance
-42
Biggest growth in number of unique customers transacting
%
Smallest growth in number of unique customers transacting
%
Airlines
-1
Sporting/Toy stores
-49
Travel agencies
-8
Discount stores
-49
Auto rental
-17
Clothing stores
-44
Recreation
-18
Department stores
-42
Hotel/Motel
-23
Electrical appliance
-42

Where Western Australians are spending Year-on-Year

Sectors by volume of unique customers transacting
Biggest growth in number of unique customers transacting % Smallest growth in number of unique customers transacting %
Airline
+190
Electrical appliance
-46
Travel agencies
+49
Hotel/Motel
-36
Auto rental
+13
Repair shops
-30
Other transport
-11
Department stores
-28
Recreation
-18
Pharmacies
-28
Biggest growth in number of unique customers transacting
%
Smallest growth in number of unique customers transacting
%
Airline
+190
Electrical appliance
-46
Travel agencies
+49
Hotel/Motel
-36
Auto rental
+13
Repair shops
-30
Other transport
-11
Department stores
-28
Recreation
-18
Pharmacies
-28

Month-on-month (Dec 22-Jan 23) top 5 sectors by …

Biggest growth in volume % Smallest growth in volume % Biggest growth in value % Smallest growth in value %
Airlines
+5
Discount stores
-60
Repair shops
+20
Discount stores
-23
Travel agencies
-7
Clothing stores
-50
Education
+17
Other retail
-16
Auto rental
-15
Department stores
-49
Hotel/Motel
+9
Department stores
-11
Hotel/Motel
-16
Sporting/Toy stores
-49
Airlines
+6
Clothing stores
-11
Recreation
-19
Electrical appliance
-46
Professional srvcs
+5
Pharmacies
-10
Biggest growth in volume
%
Smallest growth in volume
%
Biggest growth in value
%
Smallest growth in value
%
Airlines
+5
Discount stores
-60
Repair shops
+20
Discount stores
-23
Travel agencies
-7
Clothing stores
-50
Education
+17
Other retail
-16
Auto rental
-15
Department stores
-49
Hotel/Motel
+9
Department stores
-11
Hotel/Motel
-16
Sporting/Toy stores
-49
Airlines
+6
Clothing stores
-11
Recreation
-19
Electrical appliance
-46
Professional srvcs
+5
Pharmacies
-10

Year-on-year (Jan 22-v-Jan 23) top 5 sectors by …

Biggest growth in volume % Smallest growth in volume % Biggest growth in value % Smallest growth in value %
Airline
+376
Pharmacies
-31
Travel agencies
+74
Education
-7
Travel agencies
+159
Education
-30
Travel agencies
+66
Hardware
-7
Auto rental
+54
Repair shops
-29
Airlines
+64
Pharmacies
-5
Other transport
+21
Electrical appliance
-28
Auto rental
+36
Mail order
-5
Hotel/Motel
+6
Interior furnishings
-27
Other transport
+36
Utilities
-1
Biggest growth in volume
%
Smallest growth in volume
%
Biggest growth in value
%
Smallest growth in value
%
Airline
+376
Pharmacies
-31
Travel agencies
+74
Education
-7
Travel agencies
+159
Education
-30
Travel agencies
+66
Hardware
-7
Auto rental
+54
Repair shops
-29
Airlines
+64
Pharmacies
-5
Other transport
+21
Electrical appliance
-28
Auto rental
+36
Mail order
-5
Hotel/Motel
+6
Interior furnishings
-27
Other transport
+36
Utilities
-1

Sector examples

Sector Examples
Airlines
Self-explanatory
Auto rental
Self-explanatory (general and commercial)
Clothing stores
Single-brand stores, as opposed to multi-brand department Store retailers
Department stores
Large department stores and chains, not including discount department stores
Discount stores
Discount department stores and budget lifestyle and homeware retailers
Electrical appliance
Whitegoods retailers, home entertainment stores, mobile and computing device outlets, computer games
Food stores/Warehouses
Includes grocery stores, as well as wholesale food distribution warehouses
Hardware
Hardware retailers and chains, landscaping specialists, home DIY retailers
Hotels/Motels
Self-explanatory
Other retail
Online marketplaces, online arms of bricks-and-mortar retailers, discount department stores, liquor stores
Other services
Courier services, public administration, newspaper subscriptions, roadside assistance companies
Other transport
Ride sharing companies, taxis, private and public paid parking
Pharmacies
Self-explanatory
Professional services
All types of insurance, waste disposal services
Quasi cash
Casino and gambling activities
Repair shops
Cobblers, tailors, electrical appliance repairs, watchmakers, mobile phone repairs
Restaurants/Bars
Self-explanatory
Service stations
Self-explanatory
Sporting/Toy stores
Non-digital game retailers, outdoor recreation stores, sporting goods, apparel and footwear outlets
Travel agencies
Self-explanatory (online and bricks-and-mortar)
Utilities
Typical utility services, streaming services
Vehicles
Automotive dealerships, automotive and car care accessory retailers, repairs and servicing
Sector
Examples
Airlines
Self-explanatory
Auto rental
Self-explanatory (general and commercial)
Clothing stores
Single-brand stores, as opposed to multi-brand department Store retailers
Department stores
Large department stores and chains, not including discount department stores
Discount stores
Discount department stores and budget lifestyle and homeware retailers
Electrical appliance
Whitegoods retailers, home entertainment stores, mobile and computing device outlets, computer games
Food stores/Warehouses
Includes grocery stores, as well as wholesale food distribution warehouses
Hardware
Hardware retailers and chains, landscaping specialists, home DIY retailers
Hotels/Motels
Self-explanatory
Other retail
Online marketplaces, online arms of bricks-and-mortar retailers, discount department stores, liquor stores
Other services
Courier services, public administration, newspaper subscriptions, roadside assistance companies
Other transport
Ride sharing companies, taxis, private and public paid parking
Pharmacies
Self-explanatory
Professional services
All types of insurance, waste disposal services
Quasi cash
Casino and gambling activities
Repair shops
Cobblers, tailors, electrical appliance repairs, watchmakers, mobile phone repairs
Restaurants/Bars
Self-explanatory
Service stations
Self-explanatory
Sporting/Toy stores
Non-digital game retailers, outdoor recreation stores, sporting goods, apparel and footwear outlets
Travel agencies
Self-explanatory (online and bricks-and-mortar)
Utilities
Typical utility services, streaming services
Vehicles
Automotive dealerships, automotive and car care accessory retailers, repairs and servicing

About Bankwest
Bankwest’s vision is to deliver brilliant customer experiences every day and our purpose is to build a brighter future for all. Bankwest provides personal and business banking solutions for customers across Australia. Our customers enjoy access to an extensive network of branches and business centres, direct and third-party distribution channels, agencies and electronic banking facilities, as well as 24-hour banking on the telephone, internet and app. Bankwest, a division of Commonwealth Bank of Australia ABN 48 123 123 124 AFSL/Australian credit license 234945.

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