Getting started is easy. Once your account is set up, just give us a call and one of our team will register you for both phone and online banking. It’s as easy as that!
Bankwest Online Banking (BOB) is an easy-to-use and secure way to access your account - any time of the day or night. You can log on from the comfort of your home or office, from your mobile device or anywhere you can get online.
Logging in to
is simple - all you need is a personal access number (PAN) and secure code (online banking password) to get started.
If you're new to Bankwest and provided an email address and Australian mobile number as part of your application, then your log in details will arrive in record time:
Your PAN can be found on the letter or email we sent you after you opened your account, plus on your paper statements.
If you can’t locate your PAN, don’t worry. Just call us on 1300 440 749 and we'll email these details to your inbox or send them in the mail. If you pop in to your local Bankwest store we can issue your PAN on the spot.
If you’re registered for SMS code you can quickly reset your secure code online. You’ll find the link to the forgotten secure code tool on the online banking login page.
Simply follow the on screen prompts and have the following things ready:
Not registered for SMS Code? Call us on 1300 440 749 and we’ll issue a temporary secure code on the spot.
Phone banking is our automated phone service, accessible 24/7 from anywhere in the world. It is provided free of charge, with the exception of using the BPay service where fees are applicable.
Accessing phone banking couldn't be easier. Dial 13 17 18 and select option 1. You may key ahead at anytime.
By entering your PAN and phone banking PIN and by following our clear and concise prompts you can:
And all at the touch of a button. Simple things make people happy!
Bankwest Online Banking and phone banking are here to make your life that little bit easier.
If you do not currently hold a PAN or phone banking PIN and would like the convenience of phone banking, please call us now on 13 17 19