getting started

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Getting started is easy. Once your account is set up, just give us a call and one of our team will register you for both phone and online banking. It’s as easy as that!

BOB is your anytime, anywhere banker

Bankwest Online Banking (BOB) is an easy-to-use and secure way to access your account - any time of the day or night. You can log on from the comfort of your home or office, from your mobile device or anywhere you can get online.

Key Features

  • view your account balances and available balances on the one page
  • perform searches on specific transactions
  • view, access, save and print eStatements online
  • transfer funds between your own accounts in one easy transaction
  • transfer funds to any account within Australia
  • payments can be scheduled for future dates or set to recur by simply creating one payment
  • receive bills using BPAY View®
  • pay over 16,000 bills using BPAY®
  • send secure email to our Customer Service Centre
  • update your address and contact details online

How do you register for BOB?

Registration is free and only takes a couple of minutes to complete! You can either:

Phone

Call us on 1300 440 749

 

 

Find Us

Register at any of our conveniently located stores



No Loss Security Guarantee

Bankwest Online Banking is backed by our No Loss Security Guarantee so you have peace of mind that your money and personal details will be safe.

 

Phone banking - it’s easy to get comfortable with it

Phone banking is our automated phone service, accessible 24/7 from anywhere in the world. It is provided free of charge, with the exception of using the BPay service where fees are applicable.

Accessing phone banking couldn't be easier. Dial 13 17 18 and select option 1. You may key ahead at anytime.

By entering your PAN and phone banking PIN and by following our clear and concise prompts you can:

  • check your account balance, account details and most recent transactions
  • transfer funds between your accounts
  • pay your credit card
  • access the BPAY system: pay bills, change future dated bills
  • order a statement, cheque book, interest statement and account schedule

And all at the touch of a button. Simple things make people happy!

 

how can we help?

Bankwest Online Banking and phone banking are here to make your life that little bit easier.

If you do not currently hold a PAN or phone banking PIN and would like the convenience of phone banking, please call us now on 13 17 19

Happy Banking: An initiative from Bankwest