Speak to us on 13 17 19
Our call centre is proudly Australian based. Call us between 8:00 AM & 8:00 PM local time 7 days a week for general queries and 24/7 for reporting lost or stolen cards, unauthorised transactions or
emergency assistance while overseas.
Phone banking 13 17 18
To use automated phone banking service please call 13 17 18 and follow the prompts. Available 24 hours a day, 7 days a week.
Contacting us via email
Note: Emails about your personal Bankwest account must be sent via the secure "BankMail" facility located within "message centre" on
Bankwest Online Banking
and never by normal email.
To send us a general enquiry about a product, please use one of our
Contact us by post
PO Box E237
Perth WA 6841