Our call centre is proudly Australian based. Call us 24/7 for the essential services listed below or for general queries between 8am - 8pm local time.
Need to contact us outside business hours?You can contact us at anytime on 13 17 18 regarding the following essential services:
Need to find a form?We've collected them all into one handy area so it's easy to find the one you want.
Need a home loan and want us to come to you?We have experienced Home Loan Specialists who can come to your home or office at a time convenient to you.
Want to open a new account with Bankwest?Call us on 13 17 18 to open a
home loan,
personal loan,
credit card,
everyday account,
savings & term deposit,
or to discuss your general insurance needs.
Our sales teams are available:
6am to 7pm (AWST) weekdays
8am to 4pm (AWST) weekends
6am to 3pm (AWST) WA public holidays
9am to 7pm (AWST) EC public holidays
Not open - national public holidays
Insurance and financial advice1300 658 151 life insurance
13 17 18 all other insurance
1300 360 652 BW Financial Advice
Follow us on Twitter
Bankwest is now on Twitter. Follow us to keep up to date with the latest news, to ask for help or to just sing out to us.
Note: Emails about your personal Bankwest account must be sent via the secure "Bank Mail" facility located within "Customer Service" on Bankwest Online Banking and never by normal email.
To send us a general enquiry about a product, please use one of the online forms below.
^Calls made overseas from land lines or mobile phones will be subject to standard international call rates applicable to the country from which the call originated.
© 2012 Copyright Bank of Western Australia Ltd (Bankwest) ABN 22 050 494 454 AFSL / Australian credit licence 236872. All rights reserved.To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). These products are issued by Bankwest unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.
As you make your way around our site, you'll see that our personal banking products include home loans, credit cards, personal loans, savings and term deposits, everyday accounts, insurance and online banking. In business finance, we can help you with business loans, rural finance and options for your agribusiness needs. And don’t forget our business credit cards, business savings accounts, and business accounts.
