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Our call centre is proudly Australian based. Call us between 8:00 AM & 8:00 PM local time 7 days a week for general queries and 24/7 for reporting lost or stolen cards, unauthorised transactions or emergency assistance while overseas.
To use automated phone banking service please call 13 17 18 and follow the prompts. Available 24 hours a day, 7 days a week.
Note: Emails about your personal Bankwest account must be sent via the secure "BankMail" facility located within "message centre" on Bankwest Online Banking and never by normal email.
To send us a general enquiry about a product, please use one of our online forms.
Bankwest
PO Box E237
Perth WA 6841
^Calls made overseas from land lines or mobile phones will be subject to standard international call rates applicable to the country from which the call originated.
© 2013 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved.To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.
As you make your way around our site, you'll see that our personal banking products include home loans, credit cards, personal loans, savings accounts, term deposits, everyday accounts, insurance and online banking. In business finance, we can help you with business loans, rural finance and options for your agribusiness needs. And don’t forget our business credit cards, business savings accounts, and business accounts.
