Mobile payments with Bankwest and Android Pay™

Simple. Secure. Convenient.

Android Pay is now available on your Bankwest MasterCard® debit and credit cards to pay for your personal and business purchases.

Download the Android Pay app on Google Play

Android Pay is currently supported on Android 4.4 (Kit Kat) devices and above.

Android Pay with Bankwest

 

How to install

You can add any personal and business Bankwest MasterCard debit and credit cards to Android Pay.

Don’t have a Bankwest debit or credit card ? Apply for one now.

 

Step 1

Step 1

Download the free Android Pay app from the Google PlayTM store.

Download the Android Pay app on Google Play

Step 2

Step 2

Open the Android Pay app to add your Bankwest card. Simply scan your card with the app or manually enter the card details.

If you have previously loaded a card to your Google account you'll just need to confirm some details.

Step 3

Step 3

To verify your card you can choose to receive a verification code via SMS or call us to confirm your details.

Step 4

Step 4

You can add more than one card to Android Pay and set a default card by dragging and dropping.

Using Android Pay for your in-store and online purchases

Once you have set up Android Pay you are ready to pay at stores displaying any of these logos:

Android Pay and Contactless Payment logo

Tap. Pay. Done.

Simply wake your phone and place it near the contactless terminal like you would normally do with your debit or credit card. If your transaction is more than $100 you will need to enter your Card PIN.

For in-app online purchases, look for the Buy with Android Pay button.

Buy with Android Pay logo

Using Android Pay for your purchases

Need to return a purchase?

It’s as simple as presenting your receipt as any other purchase. When the merchant asks you to swipe your card simply wake your phone and place it near the contactless terminal.

Keeping your details secure

Your details including your physical card number are never stored on your phone or shared with merchants when you make a purchase.

You’ll need to set a screen lock on your phone (a PIN, fingerprint, password or pattern screen lock) to use Android Pay.

Icon - Protecting your phone and digital wallet

Protecting your phone and digital wallet

If your phone is lost or stolen you can use Android Device Manager to find and lock your phone or erase your personal information.

You can also call us to delete your Bankwest digital cards for you or contact Google directly to delete your entire digital wallet.

Icon - Need to keep track of your payments?

Need to keep track of your payments?

You’ll see a list of recent purchases in your card details screen. You can also see the Android Pay transactions in online banking under the merchant’s name.

For extra piece of mind, you can enable Bankwest Easy Alerts on the Bankwest App to receive timely push notification alerts of contactless payments. Download the Bankwest App today.

Keeping your details secure

Your details including your physical card number are never stored on your phone or shared with merchants when you make a purchase.

You’ll need to set a screen lock on your phone (a PIN, password or pattern screen lock) to use Android Pay.

Icon - Protecting your phone and digital wallet

Protecting your phone and digital wallet

If your phone is lost or stolen you can use Android Device Manager to find and lock your phone or erase your personal information.

You can also call us to suspend your Bankwest digital cards for you or contact Google directly to suspend your entire digital wallet.

Icon - Need to keep track of your payments?

Need to keep track of your payments?

You’ll see a list of recent purchases in your card details screen. You can also see the Android Pay transactions in online banking under the merchant’s name.

For extra piece of mind, you can enable Bankwest Easy Alerts on the Bankwest App to receive timely push notification alerts of contactless payments. Download the Bankwest App today.

Need help?

If you see a charge on your card statement for an Android Pay transaction you did not make, call us on 1300 551 693 or 1300 556 395 for business customers.

If you are having difficulty with your software or hardware, visit the Android Pay Help Centre.

Illustration - Need help?

Frequently Asked Questions

Which devices and cards can I use to pay with Android Pay?

Android Pay is currently supported on Android 4.4 devices (Kit Kat) or higher with Near Field Communication (NFC) and Host Card Emulation (HCE).

All Bankwest MasterCard debit and credit cards are eligible for use with the Android Pay app.


How do I change my default payment card?

Open the Android Pay app and double tap a card to set it as a default card. You can also drag a card to the 'Default card' spot at the top of the app's home screen.


Which PIN should I use?

You might have to enter a PIN to complete your purchase; if you do, this will be your normal card PIN (the same one you use at ATMs).


Can I use Android Pay overseas?

For Bankwest customers, Android Pay will work in all countries wherever MasterCard contactless payments are accepted. We recommend that you take your physical card as a backup when travelling overseas.

You can only add your Bankwest card to Android Pay in Australia.


My one-time Verification Code didn’t arrive – what do I do?

If there was a problem with the mobile network, or if our systems were temporarily offline, your authentication SMS might not arrive. If that happens contact us on 1300 551 693, or 1300 556 395 for business customers.


Can I put my card on multiple devices?

Yes, you can add your eligible Bankwest MasterCard credit or debit card to multiple devices. For each of your devices, you will need to add your card via the Android Pay app.


If I receive a replacement card, do I need to update my card information in Android Pay?

If your replacement card has the same card number and expiry date, you do not need to update your card information in Android Pay.

If you receive a replacement card with a different card number or expiry date, you will need to add that card as a new card in the Android Pay app.

Important things you should know:

Terms and conditions apply to the use of Android Pay. Android, Android Pay, Google Play and the Google Play logo are trademarks of Google Inc.

MasterCard is a registered trademark, and the circles design is a trademark of MasterCard International Incorporated.

You must have access to Bankwest mobile online banking and enable Bankwest Easy Alerts via the Bankwest App to receive the alerts. Terms of Use apply for Bankwest Easy Alerts. Bankwest Easy Alerts is currently supported on iOS 8 and Android 4.0 devices and above. Bankwest Easy Alerts is not available on tablets and Windows devices.