You may at any time request us, and we may agree, to transfer any debit balance of a credit card, store card or charge card account held with another Australian financial institution by you or an Additional Cardholder to the card account subject to the following terms:
- we do not accept balance transfers from any Bankwest credit cards
- only Australian issued non-Bankwest credit/store cards can be balanced transferred
- you or the Additional Cardholder (as relevant) are not in default of the terms and conditions applicable to the account from which the transfer is made
- the request will only be processed up to 95% of the limit applicable to your card at the time of processing. If you request a higher amount we will only process up to 95% of your current credit limit
- we will process the balance transfers in the order that you request them and we will not be responsible for any delay or any charges in connection with processing a request for a balance transfer
- we will not close a card account held with other financial institutions. If you wish to, or are required to, close a card account, you will need to arrange this
- a request will only be processed to your card account once the card has been activated