To log onto BOB for the first time, you will need to have your Personal Access Number (PAN) and secure code (online banking password) ready! Once you’ve got these the login process is quick and easy!
Your PAN can be located on your initial welcome letter, standard debit card, eStatements or paper statement.
If you can’t locate your PAN, don’t worry. Just call us on 1300 440 749 and we can mail it out to you or pop in to your local Bankwest store and we can issue your PAN on the spot.
We’re here to help. Call us on 1300 440 749 and we’ll issue a temporary secure code over the phone.
If you run into any issues while trying to log on, check out some of the common issues you might encounter.
Bankwest customers get free McAfee Internet Security for 6 months.