This SMS comes from an unauthorised party posing as us, attempting to lure you into visiting their link. The link sends you to a fake BOB login page which asks for your Personal Access Number (PAN) and secure code. You’re then directed to a fake ‘Verification’ page which asks for further details like your date of birth and mobile number. After these details are entered, the fake website redirects to our real website to try and make their request look legitimate.
If you've received an SMS like this, don't follow the link or try to respond as it’s not sent from us. If you already have, call us on 13 17 19.
Things to look out for:
- We’ll never send you a direct link to the BOB login page
- New screens like the ‘Verification’ screen
- Requests to enter more information such as your name, date of birth or phone number
- Phishing websites that are designed to look like our website, but have a different URL.