Phishing is when criminals attempt to deceive you into providing your personal details or money through the use of fake emails, identities or websites.
Signs of phishing include:
- Direct links to the online banking login page
- Using a generic greeting instead of your name
- Bad grammar or spelling
- Inconsistent graphics or images
- Asking directly for personal information
- Creating a sense of urgency to pressure you into making a quick decision
- A suspicious source email
- Unexpected attachments (don't open them as they may contain malicious software).
- Change your passwords for online and phone banking, email accounts and any other online accounts
- Call us as soon as you can on 1300 368 748
- Run a full system scan on your infected device.
Consider having different email addresses for different purposes. One email address for your banking, another for family and friends, and perhaps a different address for newsletters. Not only will this declutter your inbox, it may also decrease the risk of your personal information being compromised if your email is hacked.