getting started

Getting started is easy. Once your account is set up, just give us a call and one of our team will register you for both phone and online banking. It’s as easy as that!

BOB is your anytime, anywhere banker

Bankwest Online Banking (BOB) is an easy-to-use and secure way to access your account - any time of the day or night. You can log on from the comfort of your home or office, using your mobile device, or anywhere you can get online.

Key features

  • view your account balances and available balances on the one page
  • perform searches on specific transactions
  • view, access, save and print eStatements online
  • transfer funds between your own accounts in one easy transaction
  • transfer funds to any account within Australia
  • enjoy extra security and higher daily payment limits with SMS code
  • payments can be scheduled for future dates or set to recur by simply creating one payment
  • receive bills using BPAY View®
  • pay over 16,000 bills using BPAY®
  • update your address and contact details online

® Registered to BPAY Pty Ltd ABN 69 079 137 518


How do you register for BOB?

Registration is free and only takes a couple of minutes to complete! You can either:

Call us on 1300 440 749

Register at any of our conveniently located stores


No Loss Security Guarantee

Bankwest Online Banking is backed by our No Loss Security Guarantee , so you have peace of mind that your money and personal details will be safe.

how can we help?

Phone banking - it’s easy to get comfortable with it

Phone banking is our automated phone service, accessible 24/7 from anywhere in the world. It is provided free of charge, with the exception of using the BPAY service where fees are applicable.

Accessing phone banking couldn't be easier. Dial 13 17 19 and select option 1. You may key ahead at anytime.

By entering your PAN and phone banking PIN and by following our clear and concise prompts you can:

  • check your account balance, account details and most recent transactions
  • transfer funds between your accounts
  • pay your credit card
  • access the BPAY system: pay bills, change future dated bills
  • order a statement, cheque book, interest statement and account schedule

And all at the touch of a button. Simple things make people happy!

not registered for phone banking?

If you do not currently hold a PAN or phone banking PIN and would like the convenience of phone banking, please call us now on 13 17 19

© 2018 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.