Create your PayID today

You can now get paid faster by sharing your mobile number instead of your BSB and account numbers. PayID is smarter, faster and simpler way to pay and you will be able to make payments with PayID in the near future.

Making payments faster

A PayID is a unique identifier you can link to your bank account and use to receive payments. It’s something that’s simple and easy to remember, like a mobile number.

PayID will be part of the New Payments Platform (NPP), a major industry initiative to enable faster, simpler, smarter payments in Australia.

You can now choose to register your mobile number as a PayID and link it to an eligible bank account, or you can choose to continue using your BSB and Account Number. Either way, you’ll benefit from the major improvements being made.

Payments are now moving faster with PayID

 

You can now get paid faster by sharing your mobile number instead of your BSB and account numbers. PayID is smarter, faster AND Simpler way to pay and you will soon be able to make payments with PayID in the near future.

Getting started with PayID

Registering your mobile number as your PayID is easy and you can do it through the Bankwest App or Bankwest Online Banking (BOB).

You can create your PayID in a number of different ways:

Option 1: Creating your PayID with the Bankwest App 

  1. Select an eligible account and select the ‘Manage’ tab
  2. Select ‘Link your mobile number’ and accept the Terms and Conditions.
  3. Check that your mobile number is current. If you need to update your number call us on 13 17 19.
  4. Confirm your identity by entering the SMS code.

Creating your PayID with the Bankwest App


Option 2: Creating your PayID in Bankwest Online Banking

  1. Select ‘Manage PayID’ under the Self service menu.
  2. Select an eligible account to link your mobile number to and check that your mobile number is current. If you need to update your number call us on 13 17 19.
  3. Confirm your identity by entering the SMS code.

Creating your PayID through online banking

Benefits

Changing the way you pay.

1

Faster

The NPP allows for faster payments. Money is transferred almost immediately, 24/7.

2

Simpler

No account numbers necessary. PayID allows you to send and receive payments to a created PayID.

3

Smarter

PayID shows you the registered user's name before you press send, to make sure you get the right person.

Want to know more?

Frequently asked questions

Info at your fingertips

1

What is PayID and how do I create one?

PayID is a feature of the NPP that enables you to create an easy to remember address to direct payments to your account. PayID replaces the need to enter a BSB and account number when sending or receiving a payment. PayID is a simple and memorable piece of information, such as a mobile phone number.

You can now register your mobile number as your PayID, through Bankwest App or Bankwest Online Banking.

You can find more information at PayID website.

2

How will PayID work?

When you need to send a payment, or someone needs to make a payment to you, you can share your respective PayIDs instead of BSBs and account numbers.

If you’ve ever worried about sending money to the wrong account, PayID will help with this too. When you pay to a PayID, the name of the person who owns that PayID is shown before you approve the payment. All you have to do is confirm it’s the right person and because PayID uses the NPP, money will be transferred almost immediately.

3

Is PayID safe?

Enjoy peace of mind with our No Loss Security Guarantee when you use the Bankwest App or Bankwest Online Banking (BOB).

If you suffer a loss resulting from an unauthorised transaction made through the Bankwest App or BOB, we will reimburse you, provided you have complied with the terms and conditions for those services and neither you nor any authorised user of yours have contributed to the loss.

Visit the Security page for more information.

4

Which accounts can I link my PayID to?

Most Bankwest transaction and savings accounts will be eligible to register as a PayID. Your eligible accounts will show in the Bankwest App or Bankwest Online Banking during the PayID registration process.

5

What is the New Payments Platform (NPP)?

The New Payments Platform (NPP) is a major industry initiative to develop a new payments infrastructure in Australia. The new infrastructure will allow Australian consumers, businesses and government to process faster, simpler, smarter payments.

Bankwest is excited to be participating in the NPP in 2018. After the launch of NPP, we will continue to deliver additional functionality that will continue to enable faster, simpler, smarter payments for our customers.

Need more help?

If you still need help you can speak to someone from the team.