How to use phone banking

You can skip the queue and use self-service phone banking to manage simple tasks for your accounts. It's easy and available 24/7.

You can do things like:

• Check your account balance
• Transfer funds between accounts
• Pay bills via BPAY^®
• Schedule transfers and payments ? Up to 90 days in advance. Close
• Pay off your credit card
• Order an account statement
• Change a password.
   

To get started, call 13 17 19 and press 1.

Just remember, we’ll ask you for your Personal Access Number (PAN) and 4-digit phone banking PIN, so make sure to have them handy.

Don’t have a phone banking PIN? We can help set one up, simply contact us.