managing your everyday account

We've collected all of the most important forms and bits of advice our customers need to access, and put them here in one easy to get to location.

Getting started

Welcome to Bankwest and a happier banking experience. As you’re starting out, we’ve got a few options that are designed to make your life easier.

activate your phone banking

Access to your accounts 24/7 and all you need is a phone!

setup your online banking

Come and meet BOB our online banking tool and manage your money online.

Changing your details

If you are an online banking customer, there are loads of account management tools for you to access online.

Alternatively, we’ve collected a whole range of forms and bits of advice that people use on a regular basis and put them here, in one easy to find spot.

change your address

Moved house recently? Then let us know your new address. Call us on 13 17 19

stop payment

Do you need to stop a direct debit payment? Fill out this form.

notification of overseas travel

Notify us of your travel plans so we can contact you if we spot any suspicious activity while you’re away.

concerned about a transaction?

Unsure about a transaction made on your account? Fill out this form and send it through.

View all our online forms.

Managing your money

Let’s face it, you want to get as much out of your account as you can. We’ve brought together some hints and tips on how to make sure your money is working for you.

avoid paying bank fees

We're committed to ensuring that you know exactly what our fees are, why we charge them and how they can be minimised or even avoided.

successful saving

Whether your aim is to simplify your finances or save your way to a bigger purchase like your first home, small and simple changes to your habits can help you get there faster.

how can we help?

Got a question? call us on 13 17 19

© 2018 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.