Supported browsers

For the best possible experience using our website and Online Banking we recommend you use a computer that meets the following minimum requirements:

  • The operating system has the latest security updates applied. Windows PC users can perform updates by visiting the Windows update website while Mac users should select ‘Software Update…’ from the Apple menu.
  • The internet browser is updated to the most current version available
  • Anti-virus software is installed and regularly updated. Visit our online security section for more information.

Browser compatibility for Bankwest website

The Bankwest website can be viewed on the following web browsers:

  • Internet Explorer (version 11+)
  • Firefox (latest version)
  • Safari (latest version)
  • Chrome (latest version).

You can download the latest version of Internet Explorer from the Microsoft website.

The Bankwest website may also be viewed on some older versions of the above browsers, however they may be incompatible with the latest Bankwest website features. For the best experience while using our website, we recommend that you consider keeping your browser up-to-date.

Technical requirements for Online Banking

Our Online Banking is designed to work with most of the popular operating systems and browsers, however they are best viewed with the following operating system/browser combinations:


Operating system Browser
Windows 10 Internet Explorer® 11
Chrome version 52+
Firefox® version 47+
Windows 8 Internet Explorer® 10+ (preferred)
Chrome version 52+
Firefox® version 47+

Testing shows that our Online Banking system will also work with the following operating system/browser combinations, however these are not supported combinations and some features may not work as expected:


Operating system Browser
Windows 7 Internet Explorer® 10+ (preferred)
Chrome version 52+
Firefox® version 47+
Mac OS X Safari™
Firefox®

If your PC meets the minimum requirements mentioned above but you are still experiencing issues using our website, please refer to our troubleshooting guide.



Internet Explorer is a registered trademark of Microsoft Corporation
Firefox is a registered trademark of the Mozilla Foundation
Safari is a trademark of Apple, Inc
Google Chrome is a trademark of Google, Inc



How can we help?

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We'll never ask for your login or account details by email. Contact us if you suspect a security issue.

© 2017 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.