products & services help

Got a question about how your account works? We can help

disputing transactions

If you see a transaction which seems strange to you or perhaps you’ve been charged twice from a credit card merchant, find out what to do.

savings & transaction accounts

Find out how interest in calculated on your accounts and the best ways to transfer money between them, including linked accounts in online banking.

credit cards

Would you like to increase or decrease the limit on your credit card? Perhaps you’re looking for a calculator for your reward points? It’s all right here.

home loans & personal loans

You can make loan repayments in a lot of different ways. Find the one that suits you best. Also check out our loan tools and calculators.

using your card & PIN

Read the finer details for using your card overseas and avoid fees you don’t need to pay. Or if you’re expecting a new card, find out when it’ll arrive.

personal services

We’d like to make appointing a power of attorney or handling a deceased estate as easy as possible. We can help you through.

McAfee® Internet Security

McAfee internet security

Bankwest customers get free McAfee® Internet Security for 6 months.

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