self service

How can we help?

Do more of your banking online at a time that suits you

  • Register for eStatements to view your bank statements online and at no additional cost
  • Activate your new debit or credit card or change a forgotten PIN
  • If you have a cheque book facility on your account and are down to your last few cheques, you can order a new one
  • Order a new Debit card or opt-in to receive credit limit increases via electronic forms
  • Have you recently issued out a cheque that needs to be cancelled? You can stop a cheque or a range of cheques
  • Submit online requests like ordering a Debit Mastercard® or opting in and out of notifications
  • If you require a legal statement earlier than your monthly issue date, you can order an interim statement

If you need to find out more information about any of these services please check the respective tabs.

how can we help?

Mastercard, World Mastercard and the Mastercard brand mark are registered trademarks, and the circles design and tap & go are trademarks of Mastercard International Incorporated.

McAfee® Internet Security

McAfee internet security

Bankwest customers get free McAfee® Internet Security for 6 months.

© 2017 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.