Is PayID safe?

Enjoy peace of mind with our No Loss Security Guarantee when you use the Bankwest App or Bankwest Online Banking (BOB).

If you suffer a loss resulting from an unauthorised transaction made through the Bankwest App or BOB, we'll reimburse you, provided you have complied with the terms and conditions for those services and neither you nor any authorised user of yours have contributed to the loss.

Need more help?

You can message us in the Bankwest App or online banking, or call us – we're here 24/7.