Online banking help

What do I need to do to be able to use NPP or PayID?

To use the PayID feature of the New Payments Platform (NPP) you must have the most up to date version of the Bankwest App on your mobile device or log into Bankwest Online Banking. 

You must also have your mobile number registered in our records. You can either create a PayID which is your mobile number, or you can continue to use your BSB and account number. 

Need more help?

If you still need help you can speak to someone from the team.