Online banking help

How will PayID work?

When you need to send a payment, or someone needs to make a payment to you, you can share your respective PayIDs instead of BSBs and account numbers.

If you’ve ever worried about sending money to the wrong account, PayID will help with this too. When you pay to a PayID, the name of the person who owns that PayID is shown before you approve the payment. All you have to do is confirm it’s the right person and because PayID uses the New Payments Platform (NPP), money will be transferred almost immediately.

Need more help?

If you still need help you can speak to someone from the team.