Online banking help

Can I get in touch through online banking?

You can message us 24/7 from the Bankwest App or your online banking. From the Bankwest App, you can go to the menu and then tap ‘Ask us’. In online banking, you can find the ‘Message us now’ button on the right of the screen. Your chat history will be saved, so you can come back to it from any device, at any time.


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Need more help?

You can message us in the Bankwest App or online banking, or call us – we're here 24/7.