If you’ve got a Visa credit card, we’ll replace it with the equivalent Mastercard product. We’ll send you everything you need to know about getting started with your new card.
You’ll receive a new 16-digit card number on the front of your card and a different expiry date. Your current PIN will automatically apply to your new card, or you can change it through the app or online banking. Your credit limit, statement date and other insurances (if applicable) won’t change. Other fees and charges will continue to apply as set out in your credit card schedule. If you have any recurring payments set up on your existing card, you’ll need to arrange to have these updated to your new card details.