Platinum Debit Mastercard® insurance changes

We're now partnering with Cover-More to continue to provide Platinum Debit Mastercard insurance for eligible customers. Find out about the change and how it affects you.

Here's what's changing

We've got a new insurance provider

As of 1 October 2018, we're changing our provider for Platinum Debit Mastercard insurance from Allianz (through their agent Allianz Global Assistance) to Cover-More. If you hold an eligible Platinum Debit Mastercard and receive complimentary insurance you need to be aware that from 1 October 2018 all claims and new policies will be provided by Zurich (through their agent Cover-More).

Limitations, exclusions and eligibility criteria apply.

What does this mean if I need to make a claim?

Before 1 October 2018

If you need to make a claim for an insurance event that occurred before this date your claims will be handled by Allianz Global Assistance.

To make a claim, call 1800 785 918 or visit allianzassistance.com.au/claims.
 

From 1 October 2018

If you need to make a claim for an insurance event that occurs after this date your claims will be handled by Cover-More, even if you become eligible before 1 October (for example, if purchase the item you are claiming for before 1 October).

To make a claim, call Cover-More on 1300 468 340.

Need more help?

Speak to someone from the team today

Things you should know

As of 1 October 2018, we're changing our provider for complimentary Platinum Debit insurance from Allianz Australia Insurance Limited (Allianz), ABN 15 000 122 850, AFSL 234708 (through their agent AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 trading as Allianz Global Assistance), to Zurich Australian Insurance Limited (Zurich), ABN 13 000 296 640, AFSL 232507 (through their agent Cover-More Insurance Services Pty Ltd trading as Cover-More, ABN 95 003 114 145, AFSL 241713).

Mastercard and the Mastercard brand mark are registered trademarks, and the circles design and Tap & go are trademarks of Mastercard International Incorporated.