Support for our business customers

Never has it been so important to keep businesses open and supported, and it's our job to help them continue their critical contribution to the community.

We’re open for business and our bankers are committed to providing businesses with the financial support packages they need to help manage cashflow, costs and innovation.

We realise these are unprecedented times and businesses are facing new situations daily. To help, we’re also offering all business customers free access to a special series of COVID-19 professional learning webinars provided by The Small Business Lounge and other business partners.

We’re all in this together and our Australia-based team of bankers are working tirelessly to support businesses, be it in person, on the phone or online.

We can offer additional support for eligible businesses who need help in advance of the distribution of their JobKeeper payments.

Eligible Bankwest business customers can apply for a Temporary JobKeeper Overdraft to help them pay their employees until their JobKeeper payment is processed by the Federal Government in May.
 

Eligible Bankwest Business Transaction Account holders can apply for a temporary overdraft of up to $250,000 for 30 days to help pay their staff. Applications are subject to lending criteria.
 

• Evidence that you have registered for the JobKeeper payment.
• Be an existing business customer who has held a Bankwest Business Transaction Account for more than 30 days.
• Ensure the account the temporary overdraft will be applied to matches the financial institution details on the JobKeeper application.

Our small business customers can call 13 7000 (option three, then option two).

Relationship Managed business customers should get in touch with their Relationship Manager for more information and to apply.

Bankwest is supporting the Australian Government’s Coronavirus SME Guarantee Scheme by extending additional support to small and medium business customers.

Under the Coronavirus SME Guarantee Scheme, eligible businesses can access unsecured business loans of up to $250,000 for three years at low rates, given the Government’s support and the Reserve Bank’s term funding scheme.
 

• Borrow up to $250,000 (lending criteria applies) with an unsecured Business Fee Saver Loan (director’s guarantees may be required)
• No application or ongoing monthly maintenance fees
• No repayments required for six months
• A reduced variable rate applies for the term of this loan, currently 4.50% p.a.
• For the first six months, interest is deferred and capitalised
  
• After the deferral period, you’ll need to repay the loan over the remaining loan term.

• Your business or not-for-profit organisation turns over less than $50 million annually
• You have an Australian Business Number (ABN)
• You can be a current or new Bankwest business customer
• Your business requires working capital support during COVID-19 restrictions - this loan cannot be used for asset purchases, refinancing existing loans or be applied to existing loans, including top-ups or variations 
• You operate a trading business - the scheme does not apply to Self Managed Super Funds (SMSF).
  

• All applications will be subject to a lending application including credit assessment
• Small business and new Bankwest customers can call 13 7000
• Relationship Managed business customers can get in touch with their Relationship Manager for more details.

We're waiving certain merchant fees for eligible business customers with an EFTPOS device or eCommerce facility from March to May 2020.

Find out more about the fee waiver and if you’re eligible.

To support you during this time, we’re also offering rate changes and fee waivers on the following products:

We’ve reduced interest rates for many new and existing variable business loans by 1.00% p.a., effective 3 April 2020.
 

We can also discuss tailored restructuring options to meet your specific needs.

Our small business customers can call 13 7000 and Relationship Managed business customers can get in touch with their Relationship Manager for more information.

Across Australia, the PIN limit for contactless ‘tap and go™’ payments will increase from $100 to $200. This is a temporary measure to reduce your need to make physical contact with payment terminals.

The new limit updates will automatically be applied to Bankwest merchant facilities by Commonwealth Bank progressively from Tuesday, 7 April 2020. For more information, refer to CommBank Business Banking page for updates or contact Bankwest for support.

Find out more about the what the contactless payment limit increase means for customers.

We realise these are unprecedented times and businesses are facing new situations daily. To help, we’re offering our business customers free access to a special series of COVID-19 professional learning webinars provided by our partner – The Small Business Lounge.

We're here when you need us. See our coronavirus-related support for personal customers.