Growing a sustainable business

Our approach to corporate responsibility.

About our business

For 124 years

We've supported individuals, businesses & the Australian economy.

Employ 4,000

People nationally, including 3,000 people in WA.

1.2 million customers

Across the country, including 610,000 in WA.

93 branches

79 in WA & 14 nationally.

25% of our profit

Re-invested in the business to fund initiatives needed to deliver future growth.

All our centres are in Australia and

Receive 1.5 million calls a year.

Our corporate responsibilities

Operating responsibly

We earn our license to operate when we grow our business in a responsible and sustainable way.

Equality and inclusion

We believe equal access to opportunity is a fundamental right and allows us all to reach our potential.

Supporting the economy

We advocate for the development of WA communities and provide opportunities for our people to support causes they care about.

Our community initiatives


We partner, sponsor and volunteer with a diverse group of organisations in our community.

Research and insights

We offer insights on the economic data, trends and issues that matter.

Scholarships and grants

We proudly support Australian community groups, schools and emergency services to make their lives a little easier.

Our awards

Winner for Corporate Social Responsibility Excellence 2016

Winner for Workplace Diversity Excellence 2017

Recognised as a Silver Tier Employer for LGBTI inclusion

Our performance 

Download resources to read more about how we’re tracking against corporate responsibility targets. 

Corporate Responsibility Review 

Download a soft copy of the information on this website 


We’ve set targets to help us achieve our corporate responsibility goals. Download our scorecard to find out how we’re tracking this year. 


See how we perform across a range of corporate responsibility data points. 

Sustainable Development Goals 

Our progress on integrating the United Nations Global Compact principles in our business. 

Want to get in touch?

If you would like to contact us in relation to our corporate responsibility, we would love to hear from you.