Every year Bankwest conducts a People & Culture Survey to better understand the needs of our colleagues and identify opportunities to evolve and improve our culture. The results of 2017’s survey show 4.5% of employees identify as LGBTI, up from 3.7% last year. Unity, our LGBTI network, now in its second year, has helped facilitate an increase in the disclosure and engagement levels of these employees. And this has been recognised with a Gold Tier LGBTI Employer status through Pride in Diversity’s Australian Workers Equality Index (AWEI).
In 2016 we set ourselves an ambitious target to increase LGBTI awareness through formal training for 15% of our workforce by June 2017. We exceeded that target by 7% and having trained over 900 employees, we are on track to achieve 25% of our workforce trained by June 2018, one year ahead of plan.
In addition, we have demonstrated our commitment to LGBTI inclusion by adopting a new salutation option for customers who identify as gender neutral – ‘Mx.’ This change came into effect in April 2017, allowing customers to receive communications from us using this salutation. It’s a small step but one which helps Bankwest further its strategic priority of fostering a culture of inclusion and respect.
Meanwhile our Unity’s Yammer group and regular events provide a forum for ongoing discussion and support for LGBTI people.