security & privacy

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personal security & privacy

At Bankwest, we're committed to helping you do your banking safely and securely. And we believe that keeping your financial and personal information secure and confidential is one of our most important responsibilities.

card security

Find out how you can protect your card when shopping online, going overseas and during everyday use.

Bankwest privacy policy

Bankwest are bound by the National Privacy Principles of the Privacy Act, 1988 (Cth). We are committed to protecting any of your personal information that we may hold.

hoax emails

Internet scams using hoax emails have become popular with hackers over the last few years. Protect yourself from becoming a victim by knowing what to look out for.

customer identification requirements

If you are a new customer to Bankwest, before we can open your account, we will need to confirm your identity by completing a customer identification check.

security tokens

At Bankwest, we go to great lengths to maximise online security, which is why security tokens are used to login and make payments in Online Business Banking.

how can we help?

online security tips

Online Security Tips

Bankwest will never send you an e-mail asking for your details. Contact us if you suspect a security issue.


Happy Banking: An initiative from Bankwest