email & internet security

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Key measures for protecting your account

You can never be too safe when it comes to protecting your accounts from potential internet fraud. Here are some key points to keeping them safe:

  1. make sure your antivirus software is always kept up to date. If you don't t have antivirus software you can download a six month trial from McAfee.
  2. ensure your operating system updates have been downloaded and installed
  3. upgrade your browser to the latest version
  4. ensure your browser is secure by running a free Qualys browser check and fixing any security issues picked up by the scan
  5. avoid using internet banking on public computers (i.e. internet cafes, libraries, etc)
  6. if you see something unusual with any of your accounts call us as soon as possible!

How do I keep my operating system security up to date?

You need to ensure that your computer's operating system is up to date by checking that your security updates are switched on to automatic and that any updates are installed when they become available.

Updates are normally released every month but there may also be urgent security patches during the month. You can configure your computer to automatically download and install updates.

Microsoft and Apple (and other operating system providers) regularly release updates, or patches, that provide new features, improve performance and provide protection against new types of malicious software.

You can usually download these for free. Here are the main operating system provider's software update pages:

For more specific information about how to protect your computer, please visit the Microsoft Security & Privacy site or the Apple Product Security site.

What is an internet security software package?

Bankwest recommends that every computer you use to access online banking has an internet security package installed to help protect you from financial crimeware (malicious software designed to automate cybercrime) and safeguard your online identity.

The package from a reputable third party provider should include:

  • anti-virus: to prevent financial crimeware from damaging your computer
  • anti-spyware: to protect your computer from crimeware that may attempt to monitor what you are doing online
  • firewall: to monitor information going in and out of your computer to prevent unauthorised access

It is important to ensure that your Internet Security Package is set to automatically download daily antivirus updates so that you are protected against the latest threats.

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how can we help?

If you have any questions or concerns regarding Bankwest security or privacy please contact us immediately.

McAfee Internet Security

McAfee internet security

Bankwest customers get free McAfee Internet Security for 6 months.

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