Need to renew or change your policy? Update your contact details or find out more information about your insurance policy? We make it easy for you.
Call 1800 244 294 to manage your policy for:
Choose options 1 to 3.
You can call from 6am – 5pm (AWST) weekdays and 7am – 12 noon (AWST) on Saturday. During NSW daylight saving hours 6am – 6pm (AWST).
For travel insurance claims for travellers overseas, call +612 8121 0966.
Call 1300 653 751 to manage your policy for:
You can call from 9am to 5pm (AWST) weekdays.
To update your details by email for:
Send an email to
mypolicy@vero.com.au
To help us assist you quickly, please include the following information:
© 2012 Copyright Bank of Western Australia Ltd (Bankwest) ABN 22 050 494 454 AFSL / Australian credit licence 236872. All rights reserved.To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). These products are issued by Bankwest unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.
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