Need to make an insurance claim? We make it easy for you.
Call 1800 244 294 to make an insurance claim for:
Choose option 4 to lodge your claim or enquire about a claim in progress.
You can lodge your claim from 6am – 5pm (AWST) weekdays and 7am – 12 noon (AWST) on Saturday. During NSW daylight saving hours 6am – 6pm (AWST).
For travel insurance claims for travellers overseas, call +612 8121 0966.
Call 1300 653 751 to make an insurance claim for:
You can lodge your claim from 9am to 5pm (AWST) weekdays.
Send an email to makingaclaim@vero.com.au to start your claim for:
To assist us in processing your claim quickly, please include the following information:
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