18 November 2011
Bankwest is pleased to announce it has been awarded the overall winner of the prestigious Financial Review Smart Investor SMILES Survey 2011/2012 for its outstanding customer service.
The Smart Investor SMILES Survey 2011/2012 is regarded as one of the most comprehensive resources of customer feedback on the financial services industry. The survey asks customers for their direct feedback taking into account a range of factors including; service, quality, fees and product offerings to identify the companies providing the best customer service.
Along with being named the overall winner for customer service, Bankwest has also been awarded Best Homeloan Provider and Best Day-to-Day Banking winner, rounding out a hat trick for the bank.
Bankwest continues to focus on our strategy of Happy Banking by ensuring we meet the needs of our customers and deliver innovative products and services that give our customers a great banking experience.
Some examples of recent product and service innovations at Bankwest include:
With our strong West Australian heritage and a growing East Coast presence, we are proud to offer consumers a real alternative for their banking needs
All of us at Bankwest are committed to continue delivering Happy Banking.
For more information, please take a look at the Smart Investor SMILE press release.
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