Planned Outage to some online banking services – Saturday April 2

service announcements

01 April 2016

There’ll be planned maintenance taking place this Saturday from 23:00 WST to 02:00 WST Sunday morning which will impact the following services:

Note: Daylight Savings ends in Australia this Sunday morning at 3am local daylight savings time in NSW, VIC, SA, TAS & ACT (12 midnight in WA).

PIN Login for Mobile App: The App will still work, however you’ll just need to log in with your PAN and secure code instead. These are the same details you use to login to online banking.

Note: You’ll need to tap on the 'or use Secure Code Login' link on the login screen if you currently have PIN Login enabled.

Bankwest Mobile App login

If you've forgotten your secure code, please open online banking and click on the ‘reset your secure code’ link BEFORE the maintenance period to reset it.

SMS Code: Some transactions won't be able to be processed such as; payments to new Pay AnyBody or BPAY® recipients, increasing your daily payment limit, international payments, accessing your contact details, and resetting your secure code.

There's no impact to other services.

We apologise for any inconvenience and will keep you updated on Facebook if there are any changes.

BPAY is the registered trademark of BPAY Pty Ltd ABN 69 079 137 518.

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Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking.

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