Christmas & New Year’s trading hours
16 December 2014
Our stores will be closed on the following dates over the Christmas and New Year period:
Thursday, 25 December 2014 (Christmas Day)
Friday, 26 December 2014 (Boxing Day)
Saturday, 27 December 2014*
Sunday, 28 December 2014
Thursday, 1 January 2015 (New Year's Day)
* The following stores will be open on Saturday, 27 December 2014:
- VIC - Highpoint Store (9am – 5pm)
- QLD - Chermside Store (9am – 3pm)
- NSW - Parramatta (9am – 4:30pm) and Hornsby (9am – 5pm)
- WA - Bankwest Place (Perth CBD), Cannington, Whitfords and Rockingham (9am – 5pm)
All Stores will open as usual Monday, 29 December 2014.
Looking for an easy way to bank with us?
What services can you access on online banking?
- Balance and transaction information
- Change your PIN
- Activate your card
- Pay your bills using BPAY
- Transfer funds between your accounts or transfer funds to other accounts (Please note: it can take up to 3 days for other banks to process the transfer)
- Apply for our products
Our call centre is available 24/7 on 13 17 19 for reporting lost or stolen cards, unauthorised transactions or emergency assistance while overseas. For all other general queries call us between 8:00am & 8:00pm local time 7 days a week.