Christmas & New Year’s trading hours

service announcements

16 December 2014

Our stores will be closed on the following dates over the Christmas and New Year period:

Thursday, 25 December 2014 (Christmas Day)
Friday, 26 December 2014 (Boxing Day)
Saturday, 27 December 2014*
Sunday, 28 December 2014
Thursday, 1 January 2015 (New Year's Day)

* The following stores will be open on Saturday, 27 December 2014:

  • VIC - Highpoint Store (9am – 5pm)
  • QLD - Chermside Store (9am – 3pm)
  • NSW - Parramatta (9am – 4:30pm) and Hornsby (9am – 5pm)
  • WA - Bankwest Place (Perth CBD), Cannington, Whitfords and Rockingham (9am – 5pm)

All Stores will open as usual Monday, 29 December 2014.

Looking for an easy way to bank with us?

Our online and mobile banking via the Bankwest app is available 24/7 and our Smart ATM's allow you to deposit funds instantly into your account. Find your nearest Smart ATM now.

What services can you access on online banking?

  • Balance and transaction information
  • Change your PIN
  • Activate your card
  • Pay your bills using BPAY
  • Transfer funds between your accounts or transfer funds to other accounts (Please note: it can take up to 3 days for other banks to process the transfer)
  • Apply for our products

Our call centre is available 24/7 on 13 17 19 for reporting lost or stolen cards, unauthorised transactions or emergency assistance while overseas. For all other general queries call us between 8:00am & 8:00pm local time 7 days a week.

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