Bankwest support for customers affected by recent natural disasters

service announcements

15 February 2011

Bankwest customers whose personal or work circumstances have been affected by the recent natural disasters across Australia will be supported by a range of hardship options. These may include:

  • providing additional loans or changes to repayment arrangements for Bankwest home loan customers who may experience difficulties because of the floods
  • restructuring loans for existing business customers, without incurring the usual bank establishment fees
  • reviewing credit card instalments for customers of good standing and considering emergency credit limit increases
  • waiving prepayment charges over the next month for affected customers wishing to access term deposits
  • waiving store service fees where the customer is looking to obtain a service from the Bank as a result of the disaster

To find out more, the Bankwest Disaster Response Team can be contacted on 1300 556 554 or



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