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Technical requirements for Bankwest website and online banking

For the best possible experience while using our website and Bankwest Online Banking (BOB) we recommend you use a computer that meets the following minimum requirements.

  • ensure your operating system has the latest security updates applied. Windows PCs can perform updates by visiting the Windows update website while Mac users should select ‘Software Update…’ from the Apple menu
  • update your internet browser to the most current version available
  • install an anti-virus software and ensure that it is regularly updated, visit our online security section for more information

Settings for optimal performance

Our website and online banking are designed to work with most of the popular operating systems and browsers, however they are best viewed with the following operating system/browser combinations:
 

Operating system Browser
Windows XP Internet Explorer® 8.x (preferred)
Internet Explorer® 7.x
Internet Explorer® 6.x
Firefox® 3.6
Windows 7 Internet Explorer® 8.x (preferred)
Internet Explorer® 7.x
Internet Explorer® 6.x
Firefox® 3.6

Our tests show that Bankwest website and Bankwest Online Banking system will also work with the following operating system/browser combinations, however these are not supported combinations and some features may not work as expected.


Operating system Browser
Windows XP Google Chrome™
Windows 7 Internet Explorer® 9.x
Mac OS X Safari™
Firefox®

If your PC meets the minimum requirements mentioned above but you are still experiencing issues using our website, please refer to our troubleshooting guide.

^ Internet Explorer is a registered trademark of Microsoft Corporation
^ Firefox is a registered trademark of the Mozilla Foundation
^ Safari is a trademark of Apple, Inc
^ Google Chrome is a trademark of Google, Inc
 
 

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online security tips

Online Security Tips

We'll never ask for your login or account details by email. If something is suspicious you should call us immediately.

Happy Banking: An initiative from Bankwest