upgrade to safer, happier banking online
click upgrade my security to begin
The security upgrade only takes a few minutes to complete.
You just need to set up four secret questions and confirm your mobile to register for SMS code.
set up four secret questions
For questions 1 & 2 - select your favourite questions from the list and then enter your responses in the answer box below each question.
For questions 3 & 4 - enter your own questions in the boxes provided and then enter your responses in the answer box below each question.
confirm your mobile number for SMS code
For extra security, you will be asked to enter an SMS code which we'll send via text to your mobile phone. This will be used to confirm your identity to complete certain transactions online.
Please double check that the number displayed is correct. If not, you will need to call us on 13 17 19 to change your number.
If we don't have a number recorded for you, you will have the option to enter a mobile number if you have one.
click confirm to save your details
Double check that all your details are correct. If not, you can click back to make any changes.
congratulations!
You're now part of safer, happier online banking! Click start banking to view your account balances.