my details & security

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happy banking overseas

Getting acquainted with BOB's settings

The my details & security section comes in handy for managing the following personal info in BOB.

  • if you have moved house you can conveniently change your personal details 
  • keep track of your online security and notify us of any overseas travel plans
  • register for safer, happier online banking with SMS code and secret questions
  • view your past activity within BOB using the activity report

Are you needing to update your contact details?

Customise your BOB, your way. Use this tool to edit your personal details or the number of items displayed per page.

Follow these steps to update your personal details via online banking:

  1. select my details from the my details & security menu within BOB
  2. enter the requested data
  3. update your personal details or preference
  4. click save
  • How do I change my mobile number?

    You’ll need to call us on 1300 440 749 to update your number.

Please note: If you wish to update your mailing address or mobile number you will need to call us on 13 17 19. This is to help keep your personal details as safe as possible.

how can we help?

McAfee Internet Security

McAfee internet security

Bankwest customers get free McAfee Internet Security for 6 months.

Happy Banking: An initiative from Bankwest