Get acquainted with BOB settings
The my details & security section comes in handy for managing the following personal information in BOB.
- Conveniently update your address if you have moved house
- Keep track of your online security
and notify us of any overseas travel plans
- Register for safer online banking with SMS code
- Manage and update your secret questions
- View your past activity within BOB using activity report
Do you need to update your contact details?
Follow these steps to update your details via BOB:
- Select my details & security, then my details
- Complete the SMS code verification or answer your secret questions
- Update your details or preference
- Click save
For your security, there are some things you can not update in BOB. Please call us
or send a BankMail
if you need to update the following:
- Your details if you live overseas
- Set a different address for individual accounts
To update your mobile phone number, please call us.
Updating your Qantas Frequent Flyer details
If you have a Bankwest Qantas Transaction Account or Bankwest Qantas MasterCard® you can manage your Qantas Frequent Flyer details within BOB.
Simply scroll down to the Qantas Frequent Flyer section on the my details page under the my details & security menu to update your membership details.